Windows 8 Analysis Help Needed for BSOD Crash Related to hal.dll+1bb57

pickle875 · Jun 28, 2015

I have had a few crashes in the past week. Could someone please help me analyze the dump file which i have uploaded.

kemical · Jun 28, 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {841ec60, f, 1, fffff8033ffb1b57}

*** WARNING: Unable to verify timestamp for cpuz138_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
Probably caused by : cpuz138_x64.sys ( cpuz138_x64+2104 )

Followup: MachineOwner

Hi,
this...

kemical · Jun 28, 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {841ec60, f, 1, fffff8033ffb1b57}

*** WARNING: Unable to verify timestamp for cpuz138_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
Probably caused by : cpuz138_x64.sys ( cpuz138_x64+2104 )

Followup: MachineOwner

Hi,
this is down to either CPU-z or a third part system application which diagnoses your pc's spec. I can't remember the actual name of the app but it's usually called something like 'Systemcare' or similar. Anyway try removing said app and see if the bsod stops.

pickle875 · Jun 28, 2015

I have uninstalled cpu-z for the time being to see if that helps

kemical · Jun 28, 2015

Ok Pickle.. If you get any new dump files please post.

Windows 8 Analysis Help Needed for BSOD Crash Related to hal.dll+1bb57

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