It seems like you are facing an issue with your Lite-on dual-layer LH-20A1L DVDRW burner after installing Windows 7 (64-bit). The tray fails to close properly, even though Device Manager reports no issues and driver update utilities confirm that the drivers are up to date. Here are a few troubleshooting steps you can try to resolve the issue with your DVDRW burner: 1. Hardware Troubleshooting: - Check the Physical Connection: Ensure that the DVDRW burner is properly connected to the motherboard and power supply. - Test on a Different Computer: If possible, try connecting the burner to a different computer running Windows 7 to see if the issue persists. This can help determine if the issue is specific to the Windows 7 installation or the burner itself. 2. Software Troubleshooting: - Firmware Update: Check if there are any firmware updates available for your Lite-on DVDRW burner. Sometimes, updating the firmware can resolve compatibility issues. - Compatibility Mode: Try running the DVDRW burner software in compatibility mode. Right-click on the software executable, go to Properties, and navigate to the Compatibility tab to set compatibility settings for previous versions of Windows. - Driver Reinstallation: Uninstall the DVDRW burner drivers from Device Manager and then reinstall them. Sometimes, a fresh installation of drivers can resolve issues. 3. Registry Check: - Registry Edit: Check if there are any registry settings causing conflicts with the DVDRW burner. Editing registry settings should be done with caution as it can impact system stability. 4. Manufacturer Support: - Contact Lite-on Support: Reach out to Lite-on support directly for assistance. They may have specific troubleshooting steps or firmware updates to resolve the issue. 5. Alternative Solutions: - Virtual Drive Software: Consider using virtual drive software as a temporary workaround to access your DVDs until the issue is resolved. - External DVDRW Drive: If all else fails, consider using an external DVDRW drive to see if the issue persists. Before attempting any troubleshooting steps, make sure to back up your important data and create a restore point on your system. This ensures that you can revert any changes if needed. Hopefully, one of these steps will help you resolve the issue with your Lite-on DVDRW burner on Windows 7 (64-bit). If the issue persists, feel free to provide more details for further assistance.
