Jimbo22

Essential Member
Joined
Aug 27, 2008
Messages
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I bought this about a year ago, an APC battery backup surge protection, 350 es. Now I'm having problems with it. I get frequent power surges that when it does happen I can here a click in the battery backup. This happens when the PC is on or off. When PC is off and this happens and I turn my PC on I lose my internet connection but retain my local network connection. Yet with my second router in place, a wireless, the other desktops that are wired have internet connection as well as any laptops I have. Just my main PC with the wired router connected to it, loses internet connection. The only way I found to resolve this problem is to turn power off on battery back up and turn it back on after a 30 second count and that restores connection. I could get know help from APC because they don't make it any more and the warranty has expired and if I want them to look at it I have to ship it to them. I have also reconfigured my router and that seemed to help for awhile and then a month later it went back to the same thing. Surge, click and loose connection. Any body have any idea what the problem is. In the mean time I have swapped out my battery backup with a straight up surge protection device from my local walmart at $44, the best one they had and it was cheaper than best buy. Since the switch I have yet to incur said problem. I'm just wondering if the battery backup is bad/faulty.
 


Solution
This is odd. Are you sure the APC is malfunctioning or are you really having power surges? Have you considered buying a real UPS? (Not just a small time battery backup). It is a large device, but you can buy one from Opti-UPS relatively cheap. There is not much need for management software, but with a serial cable you can usually see how much load you are putting on it and see what happens when you test the backup (cut primary power).
This is odd. Are you sure the APC is malfunctioning or are you really having power surges? Have you considered buying a real UPS? (Not just a small time battery backup). It is a large device, but you can buy one from Opti-UPS relatively cheap. There is not much need for management software, but with a serial cable you can usually see how much load you are putting on it and see what happens when you test the backup (cut primary power).
 


Solution
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