Asus touchscreen compatibility bug!


Windows Forum Team
Staff member
Premium Supporter
I had a client very upset because the windows 8.1 update killed her Sonicmaster (s500c) touchscreen.

As it turns out;
The problem is caused by the lid switch… the Power4Gear software which powers Asus power setting defaults to sleep mode when the lid is shut.
You can adjust this profile to remove this function i.e. "do nothing" but this still turns off the touchscreen.
Work around;
The solution is to shut the lid again and this tricks the computer into thinking it is waking up from sleep mode and turns the touchscreen back on.

To be clear, I don't agree with everything in windows 8.1 but a fair go may convince me of it's worth.

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.