Audio and wireless disabled and can't restart after crash.

Discussion in 'Windows 7 Help and Support' started by skirkh, Sep 23, 2011.

  1. skirkh

    skirkh New Member

    Sep 23, 2011
    Likes Received:
    First post here!

    Windows 7 home premium. SP1
    Asus K52JT laptop
    AMD Radeon 6370M with HD audio
    Atheron AR9285 Wirelss adapter

    At my wit's end on this one. After a system crash a couple of days ago I found that my audio and wireless were disabled. Tried to restart the services but got error 1053 with wireless and error 1068 with windows audio.
    Done the following:
    • Checked for any virus malware: Macafee AV, Malwarebytes, Spysweeper and Sptbot. Nothing found.
    • Tried starting in services on many occasions. Same issue.
    • Installed up to date drivers. Rolled back drivers to original versions. Same problem.
    • Ran troubleshooter in windows 7. Received notices that the services were stopped but could not be fixed.
    • Ran windows fixes from Microsoft site with the same result as W7 troubleshooter.
    • Downloaded copies of dll files and replaced them in win/system 32. Same problem.
    • Ran sfc /scannow found no issues.
    I have my ASUS backup disk(s) so I can install the OS again but I don't want to lose the software I have already installed. So I am looking for any suggestions before taking that drastic step.
    Can anybody help?
    #1 skirkh, Sep 23, 2011
    Last edited: Sep 23, 2011

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