Audio and wireless disabled and can't restart after crash.

#1
First post here!

Windows 7 home premium. SP1
Asus K52JT laptop
AMD Radeon 6370M with HD audio
Atheron AR9285 Wirelss adapter


At my wit's end on this one. After a system crash a couple of days ago I found that my audio and wireless were disabled. Tried to restart the services but got error 1053 with wireless and error 1068 with windows audio.
Done the following:
  • Checked for any virus malware: Macafee AV, Malwarebytes, Spysweeper and Sptbot. Nothing found.
  • Tried starting in services on many occasions. Same issue.
  • Installed up to date drivers. Rolled back drivers to original versions. Same problem.
  • Ran troubleshooter in windows 7. Received notices that the services were stopped but could not be fixed.
  • Ran windows fixes from Microsoft site with the same result as W7 troubleshooter.
  • Downloaded copies of dll files and replaced them in win/system 32. Same problem.
  • Ran sfc /scannow found no issues.
I have my ASUS backup disk(s) so I can install the OS again but I don't want to lose the software I have already installed. So I am looking for any suggestions before taking that drastic step.
Can anybody help?
 


Last edited:
This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.