stan baker
New Member
- Joined
- Mar 19, 2014
- Messages
- 2
- Thread Author
- #1
The attached minidump resulted from listening to iTunes internet music. I was sleeping when the crash occurred, so I don't know how long after starting iTunes that it happened. I have had the same result after a few hours of listening to the SecurityNow podcast on twit.tv, so I'm guessing that the problem has something to do with audio. Machine configuration details are in the attached in the sysinfo.nfo file. Any provided help is sincerely appreciated.
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\031914-35755-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*Link Removed
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`0501b000 PsLoadedModuleList = 0xfffff800`0525e670
Debug session time: Wed Mar 19 10:44:36.289 2014 (UTC - 4:00)
System Uptime: 0 days 9:34:33.006
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa800d245b30, fffffa800d245e10, fffff80005397350}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800d245b30, Terminating object
Arg3: fffffa800d245e10, Process image file name
Arg4: fffff80005397350, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800d245b30
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0xF4_C0000005
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`044940a8 fffff800`0541ed22 : 00000000`000000f4 00000000`00000003 fffffa80`0d245b30 fffffa80`0d245e10 : nt!KeBugCheckEx
fffff880`044940b0 fffff800`053cb08b : ffffffff`ffffffff fffffa80`0d44db50 fffffa80`0d245b30 fffffa80`0d245b30 : nt!PspCatchCriticalBreak+0x92
fffff880`044940f0 fffff800`0534b144 : ffffffff`ffffffff 00000000`00000001 fffffa80`0d245b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17486
fffff880`04494140 fffff800`0508fe93 : fffffa80`0d245b30 fffff800`c0000005 fffffa80`0d44db50 00000000`00c80a20 : nt!NtTerminateProcess+0xf4
fffff880`044941c0 fffff800`0508c450 : fffff800`050db81f fffff880`04494b38 fffff880`04494890 fffff880`04494be0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`04494358 fffff800`050db81f : fffff880`04494b38 fffff880`04494890 fffff880`04494be0 00000000`77419c12 : nt!KiServiceLinkage
fffff880`04494360 fffff800`05090282 : fffff880`04494b38 00000000`00000000 fffff880`04494be0 00000000`00c81128 : nt! ?? ::FNODOBFM::`string'+0x488e4
fffff880`04494a00 fffff800`0508edfa : 00000000`00000001 00000000`00c80fd8 00000000`00c8b701 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`04494be0 00000000`77419ac6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00c80fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77419ac6
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
Followup: MachineOwner
---------
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\031914-35755-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*Link Removed
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`0501b000 PsLoadedModuleList = 0xfffff800`0525e670
Debug session time: Wed Mar 19 10:44:36.289 2014 (UTC - 4:00)
System Uptime: 0 days 9:34:33.006
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa800d245b30, fffffa800d245e10, fffff80005397350}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800d245b30, Terminating object
Arg3: fffffa800d245e10, Process image file name
Arg4: fffff80005397350, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800d245b30
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0xF4_C0000005
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`044940a8 fffff800`0541ed22 : 00000000`000000f4 00000000`00000003 fffffa80`0d245b30 fffffa80`0d245e10 : nt!KeBugCheckEx
fffff880`044940b0 fffff800`053cb08b : ffffffff`ffffffff fffffa80`0d44db50 fffffa80`0d245b30 fffffa80`0d245b30 : nt!PspCatchCriticalBreak+0x92
fffff880`044940f0 fffff800`0534b144 : ffffffff`ffffffff 00000000`00000001 fffffa80`0d245b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17486
fffff880`04494140 fffff800`0508fe93 : fffffa80`0d245b30 fffff800`c0000005 fffffa80`0d44db50 00000000`00c80a20 : nt!NtTerminateProcess+0xf4
fffff880`044941c0 fffff800`0508c450 : fffff800`050db81f fffff880`04494b38 fffff880`04494890 fffff880`04494be0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`04494358 fffff800`050db81f : fffff880`04494b38 fffff880`04494890 fffff880`04494be0 00000000`77419c12 : nt!KiServiceLinkage
fffff880`04494360 fffff800`05090282 : fffff880`04494b38 00000000`00000000 fffff880`04494be0 00000000`00c81128 : nt! ?? ::FNODOBFM::`string'+0x488e4
fffff880`04494a00 fffff800`0508edfa : 00000000`00000001 00000000`00c80fd8 00000000`00c8b701 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`04494be0 00000000`77419ac6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00c80fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77419ac6
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
Followup: MachineOwner
---------