Moderator:You may ignore this if you must. I do not mean it to be derogatory. Purchased a new HP ENVY for my daughter (36). Respectfully, after 5 hours I am NOWHERE. Purchased an 800+ page book and began reading. Can not add myself as an ADMISTRATOR among many other things. I do not social media, face book, tweet, instant message, nor Skype. My daughter uses only face book. The TILES are useless and MADDENING. Local repair shop has ordered Windows 7 Professional which he will install with proper drivers. I was on computers in 1968, well before laptops. I have been through MS 1,2,3,3.3 Windows 95,98,XP and 7. I have given up on Windows 8 for the time being. Someone please send me an email when and if Window 8 is changed back to something near Windows 7 or XP. This is the first time I have failed at something. I decided to share it.