Banco do Brasil, one of Latin America's largest financial institutions, has recently undertaken a significant digital transformation by migrating its extensive network to Windows 11 Enterprise. This strategic move aims to unify the digital experience across its vast operations, enhance collaboration among employees, and bolster the security framework of the organization.
With over 86,000 employees dispersed across thousands of service locations, Banco do Brasil faced challenges in delivering a consistent and efficient digital experience. The use of disparate operating systems led to fragmented workflows, hindering collaboration and operational efficiency. The onset of the COVID-19 pandemic further underscored the necessity for a cohesive digital environment, as remote work became prevalent and the demand for reliable collaboration tools surged.
Furthermore, the bank has collaborated with IBM to deploy the Db2 Analytics Accelerator for z/OS, boosting the speed at which managerial information is accessed and opening up new business opportunities. This implementation has reduced the time required to generate information for loan processing from 24 hours to a few minutes, significantly improving time to value for customers and return on capital for the bank. (ibm.com)
Source: Microsoft Banco do Brasil improves collaboration and security with Windows 11 Enterprise | Microsoft Customer Stories
The Need for a Unified Digital Experience
With over 86,000 employees dispersed across thousands of service locations, Banco do Brasil faced challenges in delivering a consistent and efficient digital experience. The use of disparate operating systems led to fragmented workflows, hindering collaboration and operational efficiency. The onset of the COVID-19 pandemic further underscored the necessity for a cohesive digital environment, as remote work became prevalent and the demand for reliable collaboration tools surged.Rapid Deployment of Windows 11 Enterprise
In response to these challenges, Banco do Brasil embarked on an ambitious project to standardize its digital infrastructure. Within a span of just four months, the bank successfully migrated thousands of devices to Windows 11 Enterprise. This rapid deployment was facilitated by modern management tools such as Microsoft Intune and Windows Autopilot, enabling centralized and flexible management of devices across various locations, including branches, offices, and remote work settings.Enhancing Collaboration with Microsoft Teams and Microsoft 365 E5
The migration to Windows 11 Enterprise was complemented by the adoption of Microsoft Teams and Microsoft 365 E5. These platforms have significantly improved collaboration within the organization. Notably, the usage of Microsoft Teams increased by 117%, reflecting a substantial enhancement in communication and teamwork among employees. The integration of these tools ensures that all employees, regardless of their location, have access to the same high-quality digital resources, fostering a more connected and productive workforce.Strengthening Security Measures
Security has been a paramount concern for Banco do Brasil, especially given the sensitive nature of financial data. The implementation of Windows 11 Enterprise introduced advanced security features such as BitLocker for disk encryption and Microsoft Defender for Endpoint, providing real-time protection and reducing the surface area for potential cyberattacks. Additionally, the use of Microsoft Entra enabled the application of advanced security and identity features, including Multi-Factor Authentication (MFA) and Conditional Access, ensuring that employee data remains protected even in cases of device loss or theft.Overcoming Authentication and Security Barriers
The integration between Microsoft Entra and Microsoft Intune facilitated native cloud management of new devices, effectively overcoming the authentication and security barriers associated with on-premises environments. This shift allowed Banco do Brasil to focus its security measures on identity management, ensuring a more robust and scalable security framework.Broader Digital Transformation Initiatives
Banco do Brasil's commitment to digital transformation extends beyond the migration to Windows 11 Enterprise. The bank has also partnered with HCLTech to implement Salesforce solutions, aiming to hyper-personalize customer relationships and service solutions. This initiative leverages AI resources, data unification, and intelligent guidelines to enhance customer satisfaction and engagement within the bank's omnichannel ecosystem. (hcltech.com)Furthermore, the bank has collaborated with IBM to deploy the Db2 Analytics Accelerator for z/OS, boosting the speed at which managerial information is accessed and opening up new business opportunities. This implementation has reduced the time required to generate information for loan processing from 24 hours to a few minutes, significantly improving time to value for customers and return on capital for the bank. (ibm.com)
Conclusion
Banco do Brasil's migration to Windows 11 Enterprise represents a significant milestone in its ongoing digital transformation journey. By standardizing its digital infrastructure, enhancing collaboration tools, and strengthening security measures, the bank has positioned itself to better meet the evolving needs of its customers and employees. These initiatives not only improve operational efficiency but also reinforce Banco do Brasil's commitment to innovation and excellence in the financial services sector.Source: Microsoft Banco do Brasil improves collaboration and security with Windows 11 Enterprise | Microsoft Customer Stories
