I was using bitdefender 2013 trial version. When the trial period got over, i wanted to uninstall the product and thus went ahead to uninstall it. During the uninstallation, the process got stuck at 20% for over half an hour.When I tried to exit the setup,it came up with a message 'the process can't be ended at this time'. Bored,i closed the process from the task manager. Then,when i tried to uninstall the product again from the control panel, a message popped up 'another instance of this setup is already running' BUT the uninstallation completed very very fast. As i expected,the bitdefender folder was still there in the program files.Also,the bitdefender icon in the system tray has not gone. Now the problem is, I can't find the program in control panel. I am unable to delete the program folder even. I seriously want to get rid of this product and want to revert to using Microsoft Security Essentials. I would be really grateful to whoever helps. Thank You!