I found the dump files ,but am not sure ,this is what i foundMicrosoft doesn't seem to have direct information about it, but it seems to be related with STOP error 0x0000007E, iaStor.sys, a Dell issue.
Could you please provide dump files i.e., open explorer, search Computer with *.dmp
All I dare to say right now is, have the latest Dell drivers.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff880012956b0, fffff88003bea798, fffff88003be9ff0}
Probably caused by : iaStor.sys ( iaStor+496b0 )
Followup: MachineOwner
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff880012956b0, fffff88003bea798, fffff88003be9ff0} Probably caused by : iaStor.sys ( iaStor+496b0 ) Followup: MachineOwner
Hi,
both dump files were the same and point to an Intel storage driver as the issue. Laptops drivers are supplied by the manufacturer and looking through your driver stack I see that they are in need of updating. Also judging by this website you also have a bios update:
http://www.dell.com/support/drivers/us/en/19/product/inspiron-17r-se-7720
Please ensure I have found the correct web page for your model as it's critical the bios downloads are correct (and drivers too).
Please any further dump files after updating the above.
Oh and I'm moving your posts to this thread.
i have tried almost every thing ,but nothing !Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff880012956b0, fffff88003bea798, fffff88003be9ff0} Probably caused by : iaStor.sys ( iaStor+496b0 ) Followup: MachineOwner
Hi,
both dump files were the same and point to an Intel storage driver as the issue. Laptops drivers are supplied by the manufacturer and looking through your driver stack I see that they are in need of updating. Also judging by this website you also have a bios update:
http://www.dell.com/support/drivers/us/en/19/product/inspiron-17r-se-7720
Please ensure I have found the correct web page for your model as it's critical the bios downloads are correct (and drivers too).
Please any further dump files after updating the above.
Oh and I'm moving your posts to this thread.
I restarted my laptop and press f-12 ,to run diagnose to the laptop and it was all okay , and i done the scan you told me to do ,and it gave me that answer : Windows resource Protection did not find any integrity violation .Hi,
post any new dump files please. Also please follow this guide on how to run a chkdsk:
http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/
Look in the Start menu for command prompt. Right click on it,choose properties and then run as admin. Type:
sfc /scannow
Press enter and await results.