Blue Screen of death!

#1
Please help is required regarding BSOD :(
Its been happening very frequently now. last time i had it when i plugged out the charger of my laptop.
I have Dell Inspiron N5010 with Windows 7 home premium 64 bit installed.
I am also attaching the Minidump files in case they would help resolve the problem.
Regards.
 


Attachments

Captain Jack

Extraordinary Member
#2
Hello there!

Seems like it's some Hardware component is causing crash. We need to run a full hardware diagnostic. Hardware Diagnostic | Captain Debugger

BSOD BUGCHECK SUMMARY

Code:
[font=lucida console]
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071812-19328-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Jul 18 21:56:30.434 2012 (GMT+5)
System Uptime: 0 days 1:51:10.167
BugCheck F4, {3, fffffa80057cab30, fffffa80057cae10, fffff800033c9240}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  [B]X64_0xF4_[COLOR=#ff0000]IOERR[/COLOR]_IMAGE_csrss.exe[/B]
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`057cab30 fffffa80`057cae10 fffff800`033c9240
BiosVersion = A10
BiosReleaseDate = 11/17/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron N5010
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071812-19406-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Jul 18 13:25:51.176 2012 (GMT+6)
System Uptime: 0 days 0:01:35.908
BugCheck F4, {3, fffffa80057d3990, fffffa80057d3c70, fffff80003386240}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  [B]X64_0xF4_[COLOR=#ff0000]IOERR[/COLOR]_IMAGE_csrss.exe[/B]
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`057d3990 fffffa80`057d3c70 fffff800`03386240
BiosVersion = A10
BiosReleaseDate = 11/17/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron N5010
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071812-19500-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Jul 18 14:27:21.287 2012 (GMT+6)
System Uptime: 0 days 0:26:31.019
BugCheck F4, {3, fffffa800573bb30, fffffa800573be10, fffff800033c4240}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  [B]X64_0xF4_[COLOR=#ff0000]IOERR[/COLOR]_IMAGE_csrss.exe[/B]
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`0573bb30 fffffa80`0573be10 fffff800`033c4240
BiosVersion = A10
BiosReleaseDate = 11/17/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron N5010
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072012-19702-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jul 20 14:02:12.274 2012 (GMT+6)
System Uptime: 0 days 1:20:30.007
BugCheck F4, {3, fffffa800565db30, fffffa800565de10, fffff800033dc240}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`0565db30 fffffa80`0565de10 fffff800`033dc240
BiosVersion = A10
BiosReleaseDate = 11/17/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron N5010
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

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#3
Hello engr12,

I am Dolson from the Dell social media outreach team.

We can suggest few checks in you system and then we can determine whether it is a software issue or hardware issue.

*Please run these commends in run: sfc /scannow & chkdsk /r
*Please run the diagnostics, (how to run) Tap F12 during startup & Select Diagnostics.
*Please let us know if you get any error numbers.

If there are no error number and all the test passes please install the driver in this specific order given below:



Link for the drivers: Drivers and Downloads | Dell [United Kingdom]

Please check the system warranty in this link given below:

Troubleshooting

***** Kindly do not post any personal Identification on the post *******
You can Private message me the service tag, phone # with address.

Thank you,
Dolson_Jasper_James
Certified Dell Community Professional.
 


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