Blue Screen of death!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by engr12, Jul 25, 2012.

  1. engr12

    engr12 New Member

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    Please help is required regarding BSOD :(
    Its been happening very frequently now. last time i had it when i plugged out the charger of my laptop.
    I have Dell Inspiron N5010 with Windows 7 home premium 64 bit installed.
    I am also attaching the Minidump files in case they would help resolve the problem.
    Regards.
     

    Attached Files:

  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello there!

    Seems like it's some Hardware component is causing crash. We need to run a full hardware diagnostic. Hardware Diagnostic | Captain Debugger

    BSOD BUGCHECK SUMMARY

    Code:
    [font=lucida console]
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071812-19328-01.dmp]
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Wed Jul 18 21:56:30.434 2012 (GMT+5)
    System Uptime: 0 days 1:51:10.167
    BugCheck F4, {3, fffffa80057cab30, fffffa80057cae10, fffff800033c9240}
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xF4_IOERR
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  [B]X64_0xF4_[COLOR=#ff0000]IOERR[/COLOR]_IMAGE_csrss.exe[/B]
    Bugcheck code 000000F4
    Arguments 00000000`00000003 fffffa80`057cab30 fffffa80`057cae10 fffff800`033c9240
    BiosVersion = A10
    BiosReleaseDate = 11/17/2010
    SystemManufacturer = Dell Inc.
    SystemProductName = Inspiron N5010
    MaxSpeed:     2400
    CurrentSpeed: 2400
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071812-19406-01.dmp]
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Wed Jul 18 13:25:51.176 2012 (GMT+6)
    System Uptime: 0 days 0:01:35.908
    BugCheck F4, {3, fffffa80057d3990, fffffa80057d3c70, fffff80003386240}
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xF4_IOERR
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  [B]X64_0xF4_[COLOR=#ff0000]IOERR[/COLOR]_IMAGE_csrss.exe[/B]
    Bugcheck code 000000F4
    Arguments 00000000`00000003 fffffa80`057d3990 fffffa80`057d3c70 fffff800`03386240
    BiosVersion = A10
    BiosReleaseDate = 11/17/2010
    SystemManufacturer = Dell Inc.
    SystemProductName = Inspiron N5010
    MaxSpeed:     2400
    CurrentSpeed: 2400
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071812-19500-01.dmp]
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Wed Jul 18 14:27:21.287 2012 (GMT+6)
    System Uptime: 0 days 0:26:31.019
    BugCheck F4, {3, fffffa800573bb30, fffffa800573be10, fffff800033c4240}
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xF4_IOERR
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  [B]X64_0xF4_[COLOR=#ff0000]IOERR[/COLOR]_IMAGE_csrss.exe[/B]
    Bugcheck code 000000F4
    Arguments 00000000`00000003 fffffa80`0573bb30 fffffa80`0573be10 fffff800`033c4240
    BiosVersion = A10
    BiosReleaseDate = 11/17/2010
    SystemManufacturer = Dell Inc.
    SystemProductName = Inspiron N5010
    MaxSpeed:     2400
    CurrentSpeed: 2400
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072012-19702-01.dmp]
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Jul 20 14:02:12.274 2012 (GMT+6)
    System Uptime: 0 days 1:20:30.007
    BugCheck F4, {3, fffffa800565db30, fffffa800565de10, fffff800033dc240}
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xF4_C0000005
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    Bugcheck code 000000F4
    Arguments 00000000`00000003 fffffa80`0565db30 fffffa80`0565de10 fffff800`033dc240
    BiosVersion = A10
    BiosReleaseDate = 11/17/2010
    SystemManufacturer = Dell Inc.
    SystemProductName = Inspiron N5010
    MaxSpeed:     2400
    CurrentSpeed: 2400
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    [/FONT]
     
  3. DELL dolson J

    DELL dolson J New Member

    Joined:
    Jul 30, 2012
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    Hello engr12,

    I am Dolson from the Dell social media outreach team.

    We can suggest few checks in you system and then we can determine whether it is a software issue or hardware issue.

    *Please run these commends in run: sfc /scannow & chkdsk /r
    *Please run the diagnostics, (how to run) Tap F12 during startup & Select Diagnostics.
    *Please let us know if you get any error numbers.

    If there are no error number and all the test passes please install the driver in this specific order given below:



    Link for the drivers: Drivers and Downloads | Dell [United Kingdom]

    Please check the system warranty in this link given below:

    Troubleshooting

    ***** Kindly do not post any personal Identification on the post *******
    You can Private message me the service tag, phone # with address.

    Thank you,
    Dolson_Jasper_James
    Certified Dell Community Professional.
     

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