BSOD, can somebody help me?

Discussion in 'Windows 7 Help and Support' started by Icaro Gabriel, Apr 30, 2013.

  1. Icaro Gabriel

    Icaro Gabriel New Member

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    I was playing GTAIV, and then, the screen started to flash and the blue screen appeared.
    Its the second time i've seen this screen on my computer
    I have a 9500gt
    intel celeron 2.60ghz
    4gbs of ram
    MINIDUMPView attachment 043013-15350-01.dmp
    i'm really not a hardware/software expert, so i really need help...
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    If this just started and you have a restore point from before it did I'd try and go back to that and see if the problem stops.

    Make sure that your video drivers are up to date.

    Run Malwarebytes and make sure you computer is malware free.

    Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

    If this only happens when gaming you may be getting the temperatures too high.

    Check the vents etc. to see if you have a lot of dirt blocking airflow.

    You can download and run Cupid Monitor and see if the temperatures are high when the blue screen happens.

    CPU-Z - CNET Download.com

    It doesn't have to be installed just download it and run it.

    Mike
     
  3. Icaro Gabriel

    Icaro Gabriel New Member

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    What does the minidump says?
     
  4. Joe S

    Joe S Excellent Member

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    Go to the BSOD section read the instructions and post there.
    Joe
     

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