BSOD from ntoskrnl.exe

#1
Hello guys,

I got BSOD every time I boot up both normal and safe mode. I cannot get on laptop anything. I removed hard drive from laptop, plugged into my desktop (hot swap) and scan the virus using MalwareBytes, no virus so far. I check hard drive health using Crystal Disk Info, so far hard drive is good. I tested RAM using memtest86+, so far no problem. I take minidump and uploaded here, please help!

Thank you,
Joshua

View attachment Minidump.zip
 


usasma

Fantastic Member
Microsoft Community Contributor
#2
Have you previously removed virus' from this system (just before the problem started)?

Run the hard drive test that's from your hard drive manufacturer: Hard Drive Diagnostic Procedure
Make sure to run MemTest86+ for at least 3 passes.

Use System Repair to attempt to repair the startup files: Repair Windows 7 Using the Startup Repair Tool

If none of this works, then I'd suggest that you consider a Backup/Wipe/and Reinstall of Windows: Canned Speeches
 


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