You must do ALL of the following things to ensure that we've taken the proper steps for fixing this problem.
1) Daemon Tools must be uninstalled and then the offending sptd.sys driver must be removed using the special tool that I linked to:
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program,
then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):
[DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012):
DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:
Disc-Tools.com Manual procedure here:
Registry and SPTD problems | DAEMON Pro Help
2) It appears that you have an Asus P5Q Premium motherboard. As such you must adjust the memory timings/settings/voltages in the BIOS. You must get this information from the RAM manufacturer (I think it is Kingston) and then manually input it into the BIOS. In other words - DO NOT use the Auto setting in the BIOS for memory, it often has problems. FYI - I have not seen problems with this recently, so you can feel free to leave this step until last.
3) Go to this page on the Asus website:
ASUSTeK Computer Inc. -Support- Drivers and Download P5Q Premium Select the + sign next to the Utilities section
Select the first item in the Utilities section - it is named "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit"
Download and extract the file (it will be named "MB_WIN7_ATK.ZIP")
Before running it, right click on the AsAcpiIns.exe file in the directory named "64", select "Properties", then select the "Compatibility" tab. Then set the program to run in Compatibility Mode for Windows 7 or Windows 7 SP1.
Finally, install it by double clicking on the AsAcpiIns.exe file in the directory named "64"
4) Conduct the troubleshooting steps at this link to help rule out problems with the video:
Video TDR Timeout - 0x116 + 0x117 The steps are (basically):
- uninstall all nVidia software/drivers from the system
- download and install the latest drivers from nVidia
- ensure that the video card (and the system) are not overclocked while testing.
- ensure that the video card is getting adequate air flow
- ensure that the video card's fan is working (if so equipped)
- ensure that the video card's cooler is free of dirt/dust/hairballs
- ensure that the video card is getting power (reseat the power connector if so equipped)
Run the free diagnostics from here (particularly the video tests):
Hardware Diagnostics And, try another video card to see if that fixes the problem.
5) Update your audio drivers, they date from 2009. I don't think that this is related to the BSOD issues, but updating the drivers is a good idea.
*************************************************
Again, this memory dump blames the video driver. While it's possible that it's only the driver that's causing the problem - we have seen many other BSOD issues with the other things that I have mentioned. So, IMO it's possible that one or more of these things is causing problems with the video driver - that's why I suggest fixing them all.
Good luck!
Analysis: The following is for informational purposes only. Code:
[font=lucida console]**************************Mon Nov 12 17:28:59.566 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111212-31403-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 23:45:22.874[/B]
BugCheck Code: [B]BugCheck 116, {fffffa8008f56010, fffff8800758da88, ffffffffc00000b5, a}[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+14ba88 )[/B]
BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
Arguments:
Arg1: fffffa8008f56010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800758da88, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc00000b5, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000a, Optional internal context dependent data.
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR: 0x116
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x116_IMAGE_nvlddmkm.sys[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers: The following is for information purposes only. Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post. Code:
[font=lucida console]**************************Mon Nov 12 17:28:59.566 2012 (UTC - 5:00)**************************
[COLOR=RED][B]ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
[COLOR=RED][B]ADIHdAud.sys Thu May 21 04:21:06 2009 (4A150EF2)[/B][/COLOR]
[COLOR=RED][B]a5368rdo.SYS Tue Dec 27 17:30:45 2011 (4EFA4715)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
intelppm.sys Wed Jul 25 22:26:48 2012 (5010AAE8)
[COLOR=RED][B]sptd.sys Sat Aug 18 17:05:38 2012 (503003A2)[/B][/COLOR]
nvlddmkm.sys Tue Oct 2 14:21:13 2012 (506B3099)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys http://www.carrona.org/drivers/driver.php?id=ADIHdAud.sys a5368rdo.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys http://www.carrona.org/drivers/driver.php?id=intelppm.sys http://www.carrona.org/drivers/driver.php?id=sptd.sys http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys