bsod on new laptop

kemical

Windows Forum Admin
Staff member
Premium Supporter
Hi,
So sorry I missed your post.

I opened your zip file but no dump file was included. You perhaps need to configure your machine to produce them?

Open the run application.

Type sysdm.cpl in the run box and click ok.

Look across the top of the system properties box for 'Advanced' and click that.

Look for 'Startup and Recovery' near the bottom and click 'settings'.

Near the bottom you'll see a drop down menu under the heading 'write debugging information'.

In the drop down menu choose ' small memory dump (256KB)'

Under 'small dump directory' make sure it says %SystemRoot%\Minidump.

Click ok and your good to go.

You will need another bsod before a dump is created.

Oh and you also need your pagefile so if it's disabled (some peeps do this) please enable again.
 
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