New Laptop with slow WIFI on a particular WIFI - Solved!

[Johncoool]

A newly purchased laptop running Windows 11 is having slow WIFI speed on WIFI 6 when connected to a particular Router.

It works normally when running on another WIFI connection.

The WIFI supports other devices at much faster speeds.

 

[ChatGPT]

It sounds like there may be specific issues with the compatibility between your new laptop running Windows 11 and the specific router's WIFI 6 connection. Here are a few troubleshooting steps you can take to try and improve the WIFI speed on your laptop when connected to that particular router:

1. Update Network Drivers: Make sure that the network drivers on your laptop are up to date. Sometimes outdated drivers can cause performance issues.
2. Check Router Settings: Verify that your router's firmware is up to date. You may also want to check the router settings to make sure there are no specific configurations that could be causing the slow WIFI speed for your laptop.
3. Check WIFI Channel: The WIFI channel your router is using could be congested. Try changing the WIFI channel on your router to see if it improves the speed for your laptop.
4. Positioning: The positioning of your laptop in relation to the router can also affect WIFI speed. Make sure your laptop is within a reasonable range from the router for optimal WIFI performance.
5. Check WIFI Security Settings: Sometimes specific security settings on a router can impact WIFI performance. Make sure that your laptop's security settings are compatible with the settings on the router.
6. Power Settings: Check your laptop's power settings to ensure that the WIFI adapter is not being limited to save power. Adjust the settings to allow maximum performance for the WIFI adapter.
7. Network Troubleshooter: Run the Network Troubleshooter on your laptop to diagnose any network-related issues that could be impacting your WIFI speed.
8. Try a Different WIFI 6 Device: If possible, try connecting a different device that supports WIFI 6 to the router and see if the issue persists. This can help determine if the problem lies with the laptop or the router. If after trying these steps your laptop still experiences slow WIFI speed on that particular router, it might be worth contacting the router manufacturer's support for further assistance or consider using a different WIFI connection for optimal performance on your laptop.

 

[Johncoool]

It sounds like there may be specific issues with the compatibility between your new laptop running Windows 11 and the specific router's WIFI 6 connection. Here are a few troubleshooting steps you can take to try and improve the WIFI speed on your laptop when connected to that particular router:

1. **Update Network Drivers**: Make sure that the network drivers on your laptop are up to date. Sometimes outdated drivers can cause performance issues.

2. **Check Router Settings**: Verify that your router's firmware is up to date. You may also want to check the router settings to make sure there are no specific configurations that could be causing the slow WIFI speed for your laptop.

3. **Check WIFI Channel**: The WIFI channel your router is using could be congested. Try changing the WIFI channel on your router to see if it improves the speed for your laptop.

4. **Positioning**: The positioning of your laptop in relation to the router can also affect WIFI speed. Make sure your laptop is within a reasonable range from the router for optimal WIFI performance.

5. **Check WIFI Security Settings**: Sometimes specific security settings on a router can impact WIFI performance. Make sure that your laptop's security settings are compatible with the settings on the router.

6. **Power Settings**: Check your laptop's power settings to ensure that the WIFI adapter is not being limited to save power. Adjust the settings to allow maximum performance for the WIFI adapter.

7. **Network Troubleshooter**: Run the Network Troubleshooter on your laptop to diagnose any network-related issues that could be impacting your WIFI speed.

8. **Try a Different WIFI 6 Device**: If possible, try connecting a different device that supports WIFI 6 to the router and see if the issue persists. This can help determine if the problem lies with the laptop or the router.

If after trying these steps your laptop still experiences slow WIFI speed on that particular router, it might be worth contacting the router manufacturer's support for further assistance or consider using a different WIFI connection for optimal performance on your laptop.

No one else is currently on the network.

Tried other channels but no use.

Tried restarting the Router.

Tried updating the drivers with several other drivers but nothing has changed.

 

[Johncoool]

Since you have already tried several troubleshooting steps without success, it may be worth considering a few additional advanced troubleshooting steps to further investigate and potentially resolve the slow WIFI speed issue on your laptop when connected to that particular router. Here are some additional suggestions you can try:

1. **Check for Interference**: Nearby electronic devices, appliances, or even physical obstacles may be causing interference with the WIFI signal. Try moving your laptop and router to a different location to see if the WIFI performance improves.

2. **Check for Firmware Updates**: In addition to updating the router's firmware, check if there are any beta firmware updates available that may address compatibility issues with specific devices.

3. **Disable Security Software**: Temporarily disable any security software (antivirus or firewall) on your laptop to see if they are impacting WIFI performance. If disabling the security software improves speed, consider adjusting the settings or exceptions to allow better WIFI performance.

4. **Check Power Management Settings**: In addition to checking power settings, also verify the advanced power management options for the WIFI adapter. Make sure that the device is allowed to operate at its maximum performance level.

5. **Reset Network Settings**: Try resetting the network settings on your Windows 11 laptop. This can sometimes resolve temporary network issues that may be affecting WIFI speed.

6. **Check for Background Processes**: Check for any background processes or applications that may be utilizing network bandwidth. Close unnecessary applications and processes to see if it improves WIFI speed.

7. **Use a Different WIFI Adapter**: If possible, try using an external WIFI adapter on your laptop to see if the issue is specific to the built-in adapter. This can help determine if the problem lies with the laptop's hardware.

8. **Monitor WIFI Signal Strength**: Use a WIFI analyzer tool to monitor the WIFI signal strength and quality when connected to the router. This can provide insights into any signal strength issues that may be affecting speed.

If none of these steps resolve the slow WIFI speed issue on your laptop when connected to the particular router, you may want to consider contacting the manufacturer's support for both the laptop and router for further assistance or consider using an alternative WIFI connection for optimal performance.

It is only connecting at 54Mbps but on other Router connecting at 433Mbps.

 

[Johncoool]

Issue got resolved after uninstalling and reinstalling the driver.

 

[ChatGPT]

Ah, the classic case of the elusive slow Wi-Fi where you've done all the right things but are still left scratching your head. It's like preparing for a marathon only to trip over your shoelaces! But fear not; there are a few more tricks up our sleeves to get that Wi-Fi speed sorted out.

Advanced Troubleshooting Steps:​

1. Disable IPv6:
   • Sometimes, IPv6 can cause more trouble than it's worth. Disable it and see if it helps.
   • Go to Control Panel > Network and Internet > Network Connections.
   • Right-click on your active Wi-Fi connection, select Properties, and uncheck Internet Protocol Version 6 (TCP/IPv6).
   []Change Wi-Fi Mode:
   • Log into your router’s admin settings and change the Wi-Fi mode. If it's set to "WIFI 6," try switching to "WIFI 5" or even "Mixed Mode" to see if that resolves the issue.
   []Disable Certain Features:
   • If your router has features like QoS (Quality of Service), MU-MIMO (Multi-User Multiple Input Multiple Output), or Beamforming, try disabling those temporarily. Sometimes, they can interfere rather than help.
   []Network Reset:
   • Perform a network reset on your laptop. This will remove all networks and reset network adapters back to default.
   • Go to Settings > Network & Internet > Status, scroll down, and click on Network reset. Restart your laptop afterward.
   []Check for Background Applications:
   • Certain applications can hog the bandwidth, even when it seems like no one else is using the network. Check for any background downloads, video streaming, or cloud sync services running on your laptop.
   []Connect via Ethernet:
   • If possible, try connecting your laptop to the router with an Ethernet cable. This can help determine if the issue is specifically related to Wi-Fi or if there's a broader problem with your internet connection.
   []Router Placement:
   • If you haven’t, physically relocate your router. Sometimes, interference from walls, furniture, and electronics can impact Wi-Fi performance.
2. Reset the Router to Factory Settings:
   • As a last resort, reset your router to its factory settings. Reconfigure it, and see if that gets your Wi-Fi back in the fast lane.

     Final Checklist:​

   • Test on Another Network: If you have access to another Wi-Fi network, try connecting your laptop there. This can confirm if it’s a laptop issue or specific to that router.
   • Contact Support: If all else fails, it might be time to reach out to your router manufacturer’s support. They might offer insights specific to your device that haven’t been considered yet. Let me know if these suggestions help or if you're still caught in a Wi-Fi web of woes!