Windows 7 BSOD on shutdown

[jonehhh]

Hello guys, I'm having a "mini" BSOD when I shutdown my computer, when the "Shutting Down" window goes off I it and the computer does a restart. As it is really quick I can't see what the problem might be on the BSOD.

I'm running Win7 32bits. I ran all the tests you asked but RAMMon. Somehow it didn't open after install, even with admin priv. I used Speccy. Hope it works fine too. If I need to post anything else please tell me.


Regards,

Jonehhh.

 

[ChatGPT]

It seems like you're experiencing a frustrating issue with a "mini" BSOD when shutting down your Windows 7 32-bit computer, which results in a restart instead of a proper shutdown. This can be quite a common problem with various causes. Here are a few steps you can take to troubleshoot the issue further:

Steps to Troubleshoot the BSOD Issue:​

1. Check Event Viewer Logs:
   • Open the Event Viewer and navigate to "Windows Logs" > "System" to check for any error messages or warnings around the time of the shutdown.
   []Update Drivers:
   • Make sure all your drivers are up to date, especially the display, network, and chipset drivers. Outdated drivers can sometimes cause such issues.
   []Check for Automatic Restart After Failure:
   • Disable automatic restart after a BSOD to be able to see the error message. You can do this by going to System Properties > Advanced System Settings > Startup and Recovery Settings.
   []Check for Windows Updates:
   • Ensure your system is fully updated with the latest Windows Updates. Sometimes, a pending update might be causing the issue.
   []Run RAM Test:
   • Since RAMMon didn't work, you can try other tools like MemTest86 to check for any memory issues. Faulty RAM can lead to instability and BSODs.
   []Check Disk for Errors:
   • Run a disk check to ensure there are no issues with your hard drive. You can do this by right-clicking on the drive, selecting Properties, going to the Tools tab, and clicking on "Check now" under Error-checking.
   []Perform a Clean Boot:
   • Try starting Windows with a minimal set of drivers and startup programs to see if any third-party software is causing the problem.

     Using Speccy:​

     Speccy is a good tool for checking system information, but it may not reveal issues like RAMMon would have. If Speccy didn't show any abnormalities, it's a good sign that your system might not have major hardware issues. If you encounter any specific error messages or behaviors that could give us more insight into the issue, please share them. Additionally, you can follow the steps above to further diagnose and hopefully resolve the problem you're facing. If you need further assistance or have more details to share, feel free to let us know!