BSOD, when using pc generally, or playing games.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Bortelli, Jan 18, 2013.

  1. Bortelli

    Bortelli New Member

    Apr 7, 2012
    Likes Received:
    Hello, My Pc Always crashes whenever I play games, or just randomly when I'm on the web. Operating System
    Microsoft Windows 8 Pro 64-bit
    AMD Phenom II X4 965 29 °C
    Deneb 45nm Technology
    8.00 GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
    TF-TV3207E* (1920x1080@30Hz)
    AMD Radeon HD 6900 Series (Gigabyte)
    Hard Drives
    932GB Seagate ST31000524AS ATA Device (SATA) 29 °C
    Optical Drives
    DTSOFT Virtual CdRom Device
    High Definition Audio Device

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Mar 22, 2010
    Likes Received:
    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Please provide this information so we can provide a complete analysis:

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters

    The following is for informational purposes only.
    [FONT=lucida console]**************************Fri Jan 18 18:49:26.334 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-14000-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
    System Uptime:[B]0 days 3:52:06.043[/B]
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :[B]atikmdag.sys ( atikmdag+22a6c )[/B]
    BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
    BugCheck Info: [URL=""]Unknown bugcheck code (a0000001)[/URL]
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]0xA0000001_atikmdag+22a6c[/B]
      BIOS Version                  V1.10
      BIOS Release Date             02/28/2011
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    [FONT=lucida console]**************************Fri Jan 18 18:49:26.334 2013 (UTC - 5:00)**************************
    [COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
    [COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
    [COLOR=RED][B]AODDriver2.sys              Tue Mar  6 04:55:00 2012 (4F55DEF4)[/B][/COLOR]
    atikmpag.sys                Sun Dec  2 02:13:21 2012 (50BAFF91)
    atikmdag.sys                Sun Dec  2 03:21:53 2012 (50BB0FA1)

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