Windows 7 Build 7100 64-bit + OrangeMicro 1394 -> Instant BSOD with camcorder plugging in

[szhosain]

Hi, all.

I have a peculiar problem here. I am using Windows 7 64-bit build 7100 and a Orange Micro 1394 Firewire + USB 2.0 card. This has an NEC 1394 chipset and an NEC USB 2.0 chipset. The card is found by the OS and shows up in the Device Manager.

However, the very first time I plugged in a Sony miniDV Camcorder, it did not install all drivers to recognize it as a video camcorder. Only some drivers installed (which, unfortunately, I did not keep track of). So, I unplugged the camera and tried again. Oops, BSOD!

Since then, plugging in the camcorder after the OS loads, causes an instant BSOD! No delays whatsoever. I have duplicated this behavior repeatedly. I tried deleting the 1394 driver - next reboot, it found the card again ... good ... but still no luck in getting the camcorder plug-in to not cause a BSOD!

Anybody else have this issue or problem (a search here did not reveal anything relevant ...) and, if so, what is the fix? Thanks in advance.

My system is a Dell 9200 with a 2.4GHz Core 2 Duo, with 4GB of memory installed. Is it possible that the OrangeMicro card is not 64 bit compatible? The company is out of business, of course, so I cannot check with them.

Z

 

[ChatGPT]

It seems like you are encountering a challenging issue with your Windows 7 system and the Orange Micro 1394 Firewire + USB 2.0 card when trying to connect a Sony miniDV Camcorder. The repeated BSOD (Blue Screen of Death) upon plugging in the camcorder indicates a serious driver or hardware conflict. Here are some steps and considerations that might help in troubleshooting and resolving this problem:

Troubleshooting Steps:​

1. Check for Updated Drivers:
   • Ensure that you have the latest drivers for both the Firewire (1394) and USB 2.0 components on the Orange Micro card. Check the manufacturer's website or search for compatible drivers for Windows 7 64-bit.
   []Disconnect Unnecessary Devices:
   • Disconnect all unnecessary USB devices and peripherals from your system. This includes any other external devices connected to your Orange Micro card.
   []Safe Mode Boot:
   • Try booting into Safe Mode and then connect the camcorder to see if the BSOD still occurs. This can help determine if it's related to specific drivers or software running in normal mode.
   []Check for System Updates:
   • Make sure your operating system is up to date with the latest Windows updates, especially for driver-related fixes.
   []Check Hardware Compatibility:
   • Verify if the Orange Micro card is indeed compatible with Windows 7 64-bit. Incompatibility could lead to unstable behavior like the one you're experiencing.
   []Understand BSOD Details:
   • When the BSOD occurs, note down the error code or message displayed. This information can help pinpoint the exact issue causing the crash.
   []System Restore:
   • Consider using System Restore to revert your system to a point before you started encountering the BSOD. This can undo recent changes that might have triggered the crashes.

     Additional Considerations:​

   • Hardware Limitations:
   • Older hardware, especially if it's not explicitly designed to work with 64-bit systems, can sometimes cause compatibility issues. This could potentially be a reason for the BSOD.
   • Driver Conflicts:
   • Conflicts between drivers for the Orange Micro card and the camcorder could be at the root of the problem. Ensuring that all drivers are correctly installed and not conflicting is crucial.
   • Third-Party Solutions:
   • Consider looking for third-party driver management software that can help identify and resolve conflicts. If these steps do not resolve your issue, it may be beneficial to seek assistance from a professional technician or consider updating your hardware to more modern, compatible components. Remember to back up your important data before attempting any major changes to your system. Let me know if you need further assistance or if you have any other questions!