UnknowGirl
New Member
- Joined
- Jun 4, 2010
- Messages
- 2
- Thread Author
- #1
Hi Guys,
I have a Dell Laptop and left it open at a party. Afterward I noticed that it I cannot start windows anymore. Somehow someone enabled Microsoft bitLocker on my computer. When I start the computer the following message shows up:
" Dell MeiaDirect Express cannot access your hard drive. This may be because you have enabled Microsoft BitLocker (Drive Encryption). MediaDirect Express is not accessible when Microsoft BitLocker is enabled. "
I can't even get into the Windows Start menu. I can only klick on the exit button, what causes the Laptop to shut down.
It might be, that on the party people were using their USB-sticks and Micro cards on the Laptop, but I don't really know. So, please help me to solve this problem.
Do I have to reinstall my laptop and windows? if I do that, how can I save my Data from the Laptop? By the way, I only have one hard drive partition.
thanks.
I have a Dell Laptop and left it open at a party. Afterward I noticed that it I cannot start windows anymore. Somehow someone enabled Microsoft bitLocker on my computer. When I start the computer the following message shows up:
" Dell MeiaDirect Express cannot access your hard drive. This may be because you have enabled Microsoft BitLocker (Drive Encryption). MediaDirect Express is not accessible when Microsoft BitLocker is enabled. "
I can't even get into the Windows Start menu. I can only klick on the exit button, what causes the Laptop to shut down.
It might be, that on the party people were using their USB-sticks and Micro cards on the Laptop, but I don't really know. So, please help me to solve this problem.
Do I have to reinstall my laptop and windows? if I do that, how can I save my Data from the Laptop? By the way, I only have one hard drive partition.
thanks.