Windows 10 Cannot print from Edge

[JohnF]

Document shows up in queue but does not print and cannot be canceled without turning off the printer. Spool files must be deleted manually.

 

[pnamajck]

welcome to windowsforum, johnf … try looking at this page:
Fix: Can’t print from Edge on Windows 10

 

[BIGBEARJEDI]

@pnamajck: Good post, Jack!

Can you correctly print from your other browsers on that same computer, such as IE11, Chrome, Firefox, Safari, etc??

If none of these are printing, you probably have a spyware virus in your computer. Take a look at doing this:

1.) Make sure to BACKUP ALL PERSONAL DATA FROM THIS COMPUTER PRIOR TO ATTEMPTING FURTHER HARDWARE TESTING OR SOFTWARE REPAIRS IN ORDER TO AVOID IRRETRIEVABLE DATA LOSS!!!
2.) CAUTION: Make certain prior to any of the troubleshooting or testing or repairs are done TO PHYSICALLY DISCONNECT OR REMOVE ANY AND ALL SECONDARY INTERNAL OR EXTERNAL HARD DRIVES FROM YOUR MOTHERBOARD AND POWER SUPPLY!! IF YOU DON'T DO THIS YOU MAY EXPERIENCE INDETERMINATE OR UNEXPECTED RESULTS!!
3.) Scan/remove all viruses found using the existing AV program on your computer.
4.) Next, download the free antispyware virus tool from Link Removed AND scan/remove all found spyware viruses.
5.) Power off your PC for at least 5 min., reboot and retest your folder issue. If fixed, you had a bad spyware virus and are now fixed!

If none of these work, please post back your computer specs; Make/Model, Desktop PC or laptop? OEM PC (Dell, Acer, HP, Toshiba) or self-built PC or custom-built PC. If you have one of these last 2 we need complete HW specs such as MAKE/MODEL MOTHERBOARD, MAKE/MODEL CPU CHIP, MAKE/MODEL GPU CARD/CHIP, MAKE/MODEL ALL RAM STICKS, MAKE/MODEL HARD DRIVE AND CAPACITY; MAKE/MODEL/WATTAGE OF YOUR PSU.

Thanks and good luck! We are here 24x7x365 if you need more help!
Have a Good week.
<<<<<BIGBEARJEDI>>>>>