Cannot upgrade to Win 8.1

#1
I am trying to update from Win 8 to Win 8.1. When I try the upgrade I get the message that I have to get the most recent Win 8 upgrades. Have done so, definitely have the most recent updates, Still cannot get to upgrade to Win 8.1, still says to update. The only one I get in the store now is the purchase. Upgraded to Win8.1 several times and never had a problem. I am using Win 8 Pro. No luck. Any help greatly appreciated.
 


#2
It's a free call... take this to Microsoft @ 1-866-727-2338

Cheers,
Drew
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