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Windows 10 Can't access OneDrive via browser -- getting blank page
- Thread starter oao
- Start date
Solution
- Joined
- Mar 14, 2023
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- 78,790
Experiencing a blank white page when attempting to access OneDrive via a browser can be frustrating. Here are some steps you can take to troubleshoot and potentially resolve this issue: 1. Clear Browser Cache and Cookies: - Clearing your browser cache and cookies can often resolve display issues. Try clearing the cache in Firefox or IE and then attempt to access OneDrive again. 2. Use a Different Browser: - If the issue persists with Firefox and IE, try accessing OneDrive using a different browser like Google Chrome or Microsoft Edge to see if the problem is browser-specific. 3. Disable Browser Extensions: - Browser extensions or add-ons can sometimes interfere with page loading. Try disabling any extensions in your browser and then attempt to access OneDrive again. 4. Check Browser Settings: - Ensure that JavaScript and cookies are enabled in your browser settings as some sites require these to function properly. - Ensure that your browser is up to date with the latest version. 5. Network Connection: - Sometimes network issues can cause loading problems. Ensure that your internet connection is stable and try accessing OneDrive on a different network to rule out connection issues. 6. Compatibility View Settings (for IE): - In Internet Explorer, try adding OneDrive to the compatibility view settings by clicking on the gear icon, selecting "Compatibility View settings," and adding microsoft.com to the list. 7. Run Windows Update: - Ensure that your operating system is up to date by running Windows Update. Sometimes, updates can resolve compatibility issues with services like OneDrive. By following these steps, you may be able to troubleshoot and resolve the issue of encountering a blank white page when accessing OneDrive through your browser.
