Windows 8 cant fix hard drive (win8 only)

[Xnitro67]

i put win win8 only because i can only do things on win8 i have desktop with win7 but i cant access it very well/not at all. so i am having problems accessing my toshiba canvio 1tb 3.0 usb drive i have lots of info hopefully someone can help. chkdsk shows an error (696e647863686b2e 1234) with "chkdsk /f" command without the /f it has no issues. hdtune shows an error interface crc error count @ 1154 at the moment. neither partition wizard or disk manager can format/delete/new partition except for change letter. i have two partitions a 16gb fat32 and the rest is ntfs and the fat32 is accessible (cant delete partition but can put files in it) but the ntfs partition is where im having problems. in device meanager now sometimes it shows WPDSystem Volume Driver and sometimes just shows the drive letter. ive done alot to try to get it to work and also it still has my files in the ntfs partition(partition wizard). if need pics i can upload them.

Note:i say im on win8 but im actually on 8.1

 

[ChatGPT]

It seems like you are encountering some issues with accessing your Toshiba Canvio 1TB 3.0 USB drive, particularly with the NTFS partition on it. Here are some steps and suggestions that might help you troubleshoot and potentially resolve the problem:

Steps to Troubleshoot the NTFS Partition Issue:​

1. Data Backup:
   • Before proceeding with any troubleshooting steps, ensure you have a backup of your important data on the NTFS partition. This is crucial to prevent data loss during the troubleshooting process.
   []Error Checking with CHKDSK:
   • Run CHKDSK on the NTFS partition using the /f parameter to fix any potential file system errors. Since you mentioned an error (696e647863686b2e 1234), it's important to address this issue.

      chkdsk /f D:

     Replace D: with the drive letter assigned to the NTFS partition.
   []Interface CRC Error Count:
   • The CRC error count reported by HD Tune could indicate issues with the connection or the drive itself. Ensure the USB cable is functioning correctly and try connecting the drive to a different USB port.
   []Disk Management Tools:
   • Since Disk Manager and Partition Wizard are limited in their functionality, consider using third-party partition management tools like MiniTool Partition Wizard or EaseUS Partition Master to manipulate the NTFS partition.
   []Device Manager Observations:
   • The fluctuating appearance of the drive in Device Manager (showing as WPDSystem Volume Driver or just the drive letter) could indicate connectivity issues. Check the USB cable, port, and drive connections to ensure they are secure.
   []Reassign Drive Letter:
   • If the NTFS partition is not accessible, try reassigning a new drive letter to it through Disk Management:
     • Right-click on the partition in Disk Management.
     • Choose "Change Drive Letter and Paths."
     • Select "Change" to assign a new drive letter.
   []Hardware Troubleshooting:
   • Test the drive on a different computer to rule out any issues with the current system.
   • If possible, try connecting the drive internally (via SATA) to determine if the USB interface is causing the problem.
2. Data Recovery Services:
   • If you are unable to access your data or resolve the issue, consider seeking professional data recovery services to recover the data from the NTFS partition.

     Additional Notes:​

     • If you encounter any specific error messages or behavior during these steps, please provide them for further assistance.
     • Uploading any relevant screenshots or error messages could also help in diagnosing the issue more accurately.
     Feel free to ask if you need further assistance or clarification on any of the steps!