Can't play any movies - WMC and WMP both crash!!!

Discussion in 'Windows 7 Help and Support' started by bartoleria, May 22, 2009.

  1. bartoleria

    bartoleria New Member

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    Hi. I didn't found anything about this on the searches, if there is anything, please, redirect me.

    The thing is, when trying to play divx movies, both windows media player and media center crash. I have the latest Intel graphic drivers (came through Windows Update) and divx drivers installed.

    I'm using it on a laptop with a non-working screen conected to my TFT screen, like a Media Center. But with this problem it's kind of pointless.

    I would appreciate any help uyou could give me. Thanks.
     
  2. reghakr

    reghakr Excellent Member

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    In order to troubleshoot your problem we need to know more detailed specs of your system hardware.

    Five choices
    1. Go to Start > Run, and type msinfo32
    2. Go to Control Panel > Device Manager and look for any entry that has a yellow flag beside it
    3.. Download |MG| SIV (System Information Viewer) 3.36
    4. Please fill out your computers specs in the User Control Panel here on the site as well. It will then appear next to your name. look at my posting and you'll see the drop-down arrow.
     
  3. bartoleria

    bartoleria New Member

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    No yellow flags

    There are no yellow flags, but I will try with SIV.
     
  4. reghakr

    reghakr Excellent Member

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    #4 reghakr, May 22, 2009
    Last edited by a moderator: May 22, 2009
  5. Steven Moore

    Steven Moore New Member

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    I am having the same problem with Windows 7 RTM

    I am running Windows 7 RTM (build 7600). I am having the same problem: When I try to play a DVD, both Media Center and Media Player crash. I can watch TV and recorded TV with no problem.
     

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