Zero2505

New Member
Joined
Nov 6, 2009
Messages
2
CoH: ToV won't install for me as once it gets to %100 it fails and says the parental controls won't let it install. I am the admin and never have turn on the parental controls before, hack, I never even bother going their until now. I have try running the game as admin and even setting it to win xp sp2&3 and still no luck.

Here are some pics:
Error.gif


Error2.gif


Also here is my DxDiag if it helps:
------------------
System Information
------------------
Time of this report: 11/5/2009, 19:55:46
Machine name: TX-001DATA
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
Language: English (Regional Setting: English)
System Manufacturer: XFX
System Model: MB-750I-72P9
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1415MB used, 6773MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7100.0000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 275
Manufacturer: NVIDIA
Chip type: GeForce GTX 275
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E6&SUBSYS_069E196E&REV_A1
Display Memory: 2670 MB
Dedicated Memory: 879 MB
Shared Memory: 1791 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LG TV
Monitor Id: GSM0001
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.15.0011.9038 (English)
Driver Version: 8.15.11.9038
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/15/2009 00:54:00, 9375232 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-46A6-11CF-9059-952601C2C535}
Vendor ID: 0x10DE
Device ID: 0x05E6
SubSys ID: 0x069E196E
Revision ID: 0x00A1
Driver Strong Name: oem8.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.15.11.9038:pci\ven_10de&dev_05e6
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}:
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Realtek Digital Output(RCA) (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627567&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5700 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/9/2008 02:06:44, 1493784 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Headset Earphone (Logitech USB Headset)
Default Sound Playback: No
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A01&REV_0021&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7100.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 4/21/2009 20:15:18, 109568 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627567&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5700 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/9/2008 02:06:44, 1493784 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------


Description: Headset Microphone (Logitech USB Headset)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7100.0000 (English)
Driver Attributes: Final Retail
Date and Size: 4/21/2009 20:15:18, 109568 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF




-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x026D
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x046D, 0x0B06
| | Location: Port_#0008.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC71C
| | | Location: Port_#0003.Hub_#0003
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant consumer control device
| | | | Vendor/Product ID: 0x046D, 0xC71C
| | | | Matching Device ID: hid_device_up:000c_u:0001
| | | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC71C
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC71C
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC71C
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC71C
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC71C
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
| | |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC71B
| | | Location: Port_#0002.Hub_#0003
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC71B
| | | | Matching Device ID: hid_device_system_keyboard
| | | | Service: kbdhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 848.0 GB
Total Space: 953.8 GB
File System: NTFS
Model: WDC WD10 EADS-00L5B1 SCSI Disk Device

Drive: D:
Model: PIONEER DVD-RW DVR-118L ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7100.0000 (English), , 0 bytes

--------------
System Devices
--------------


Name: NVIDIA nForce System Management
Device ID: PCI\VEN_10DE&DEV_0264&SUBSYS_75671462&REV_A3\3&267A616A&0&51
Driver: n/a


Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_75671462&REV_03\4&26F59549&0&0030
Driver: n/a


WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7100.0000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7100.0000
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7100.0000
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7100.0000
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7100.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7100.0000
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7100.0000
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7100.0000
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7100.0000
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7100.0000
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7100.0000
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7100.0000
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7100.0000
 


Last edited:
Solution
It seems like you're encountering an issue with Company of Heroes: Tales of Valor failing to install due to parental controls error, even though you are the admin and have not turned on parental controls before. Additionally, you've attempted to run the game as an admin and set compatibility to Windows XP SP2/SP3 without success. Based on the error screenshot you provided, in this case, the parental controls setting might be related to a security configuration in Windows 7 that is flagging the installation, even though you haven't explicitly enabled parental controls. Here are a few steps you can try to circumvent this issue: 1. Disable User Account Control (UAC): - Go to the Control Panel. - Select "User Accounts" and then "User...
It seems like you're encountering an issue with Company of Heroes: Tales of Valor failing to install due to parental controls error, even though you are the admin and have not turned on parental controls before. Additionally, you've attempted to run the game as an admin and set compatibility to Windows XP SP2/SP3 without success. Based on the error screenshot you provided, in this case, the parental controls setting might be related to a security configuration in Windows 7 that is flagging the installation, even though you haven't explicitly enabled parental controls. Here are a few steps you can try to circumvent this issue: 1. Disable User Account Control (UAC): - Go to the Control Panel. - Select "User Accounts" and then "User Accounts" again. - Click on "Change User Account Control settings." - Lower the settings to the lowest level (Never Notify). - Restart your computer and try to install the game again. 2. Install the Game in Safe Mode: - Restart your computer and press F8 before Windows starts. - Select "Safe Mode" from the boot menu. - Install the game while in Safe Mode. 3. Try Installing with a Different Account: - Create a new admin account. - Log in to that account and try to install the game. 4. Check Parental Controls Settings: - Even if you haven't enabled parental controls, check the settings to ensure they are turned off. 5. Compatibility Mode: - Try setting the compatibility mode for the game executable to an older version of Windows (e.g., Windows XP SP2) and run it as an administrator. If none of these steps resolve the issue, you can also try installing the game on another system to determine if the issue is specific to your current setup. Let me know if you need further assistance or if you encounter any specific errors during these steps.
 


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