Context menu error:windows is stopped working after right click a file

Discussion in 'Windows 7 Help and Support' started by ziedje, Jul 16, 2012.

  1. ziedje

    ziedje Well-Known Member

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    Hey,

    everytime i right click on a file my windows explorer is stopped working.

    With some files it works but 9/10 not.

    I have already tried:
    -deleted .reg files.
    -disable enable context files with autoruns or shellexview
    -replace explorer.exe
    -replace shell32.dll
    -deleted broken .reg files with Ccleaner.exe
    -scan my system on virusses with:
    *Norton 360
    *Microsoft Security Essentials
    -scan for
    issues with cmd with the commands:
    *sfc.exe scannow
    *sfc /scannow
    *sfc /scanonce
    *sfc /scanboot
    *sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
    Here is a video that I made. (watch in HQ for see the txt).

    <span style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250); ">




    PS: sorry for my bad English because i come from Belgium and I'm 14
    and I had not enough for my English exam :frown:
     
    #1 ziedje, Jul 16, 2012
    Last edited by a moderator: Jul 26, 2013
  2. Captain Jack

    Captain Jack Extraordinary Member

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  3. ziedje

    ziedje Well-Known Member

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  4. Captain Jack

    Captain Jack Extraordinary Member

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    Have you tried this step:

    Download the ShellExView is an excellent tool to view and manage all installed shell extensions. The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.
     
  5. zvit

    zvit Honorable Member

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    I second that. Resolved the issue every time. It's some program that installs itself and puts something into your context menu that crashes Explorer when you try to access it.
     
  6. ziedje

    ziedje Well-Known Member

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    I found the problem!!!!!!!!!!!!!!!!!!!!!
    Tnxxxxxxxxxxx!
    The issue was CTFTOOL ( a PSP Theme app).

    Tnnxxx :p
     
  7. Captain Jack

    Captain Jack Extraordinary Member

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    I'm glad it's solved.
     

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