Windows 7 Context menu error:windows is stopped working after right click a file

zoodje

Extraordinary Member
Joined
Jul 16, 2012
Hey,

everytime i right click on a file my windows explorer is stopped working.

With some files it works but 9/10 not.

I have already tried:
-deleted .reg files.
-disable enable context files with autoruns or shellexview
-replace explorer.exe
-replace shell32.dll
-deleted broken .reg files with Ccleaner.exe
-scan my system on virusses with:
*Norton 360
*Microsoft Security Essentials
-scan for
issues with cmd with the commands:
*sfc.exe scannow
*sfc /scannow
*sfc /scanonce
*sfc /scanboot
*sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
Here is a video that I made. (watch in HQ for see the txt).

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PS: sorry for my bad English because i come from Belgium and I'm 14
and I had not enough for my English exam
 
Last edited by a moderator:
Have you tried this step:

Download the ShellExView is an excellent tool to view and manage all installed shell extensions. The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.
 

I second that. Resolved the issue every time. It's some program that installs itself and puts something into your context menu that crashes Explorer when you try to access it.
 
I found the problem!!!!!!!!!!!!!!!!!!!!!
Tnxxxxxxxxxxx!
The issue was CTFTOOL ( a PSP Theme app).

Tnnxxx