- Thread Author
- #1
Hello,
I've installed Windows 7 on my desktop with dual boot to Vista. Everything's been working fine but I haven't been able to properly setup my sound-card to function properly. As of now, I currently have no sound and I've been through many different drivers from the Creative website.
I've also tried running them in compatibility mode with Windows Vista and Windows XP SP3.
I am currently getting this error message under the "Device Status" In Device Manager, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".
Windows has been automatically installing the driver version 5.12.1.2004 dated June 13 2007. In addition to running the Windows Automatic Update, I've uninstalled drivers and reinstalled other ones. I can't seem to get anything to work.
Can anyone please help me with this issue? It is currently ruining my Windows 7 experience!
I've installed Windows 7 on my desktop with dual boot to Vista. Everything's been working fine but I haven't been able to properly setup my sound-card to function properly. As of now, I currently have no sound and I've been through many different drivers from the Creative website.
I've also tried running them in compatibility mode with Windows Vista and Windows XP SP3.
I am currently getting this error message under the "Device Status" In Device Manager, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".
Windows has been automatically installing the driver version 5.12.1.2004 dated June 13 2007. In addition to running the Windows Automatic Update, I've uninstalled drivers and reinstalled other ones. I can't seem to get anything to work.
Can anyone please help me with this issue? It is currently ruining my Windows 7 experience!
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- Mar 14, 2023
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When dealing with sound card issues like the one you're encountering on Windows 7, especially with the "Code 39" error indicating a driver-related problem, here are some troubleshooting steps to help you resolve the issue:
1. Uninstall the Sound Card Driver:
- In Device Manager, completely uninstall the current sound card driver that is causing the error (Code 39).
- Right-click on the sound card device, choose Uninstall, and follow the on-screen prompts to remove the driver.
2. Download the Latest Driver:
- Visit the Creative website and download the latest driver available for your sound card model. Ensure that you download the driver compatible with Windows 7.
3. Install the Driver in Compatibility Mode:
- After downloading the appropriate driver, right-click on the installer, go to Properties, and under the Compatibility tab, select the option to run in compatibility mode for Windows Vista or XP. Apply the changes and try installing the driver.
4. Registry Fix:
- If the issue persists, you can try repairing the registry entries related to the sound card driver. This might involve removing any corrupted entries causing the driver error. However, exercise caution when editing the registry.
5. Hardware Check:
- Ensure that the sound card is securely installed in the correct PCI slot and that there are no loose connections affecting its functionality.
6. System Restore:
- Consider performing a System Restore to a point where the sound card was functioning correctly. This can help revert any system changes causing the driver issues.
7. Contact Creative Support:
- If none of the above steps resolve the problem, contacting Creative Support or posting on their community forums for assistance with driver-related errors can provide more tailored solutions.
By following these steps, you should be able to troubleshoot and resolve the Code 39 error with your sound card driver on Windows 7, allowing you to enjoy proper sound functionality on your system.
1. Uninstall the Sound Card Driver:
- In Device Manager, completely uninstall the current sound card driver that is causing the error (Code 39).
- Right-click on the sound card device, choose Uninstall, and follow the on-screen prompts to remove the driver.
2. Download the Latest Driver:
- Visit the Creative website and download the latest driver available for your sound card model. Ensure that you download the driver compatible with Windows 7.
3. Install the Driver in Compatibility Mode:
- After downloading the appropriate driver, right-click on the installer, go to Properties, and under the Compatibility tab, select the option to run in compatibility mode for Windows Vista or XP. Apply the changes and try installing the driver.
4. Registry Fix:
- If the issue persists, you can try repairing the registry entries related to the sound card driver. This might involve removing any corrupted entries causing the driver error. However, exercise caution when editing the registry.
5. Hardware Check:
- Ensure that the sound card is securely installed in the correct PCI slot and that there are no loose connections affecting its functionality.
6. System Restore:
- Consider performing a System Restore to a point where the sound card was functioning correctly. This can help revert any system changes causing the driver issues.
7. Contact Creative Support:
- If none of the above steps resolve the problem, contacting Creative Support or posting on their community forums for assistance with driver-related errors can provide more tailored solutions.
By following these steps, you should be able to troubleshoot and resolve the Code 39 error with your sound card driver on Windows 7, allowing you to enjoy proper sound functionality on your system.
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