DirectDraw Acceleration: Not Available

#1
So I just had Windows 7 installed on my VAIO a few weeks ago. I haven't played any games on my laptop since but I just downloaded a trail for Torchlight and when it wouldn't play I discovered a problem.

When I open the DirectX Diagnostic Tool, it shows me this:

DirectDraw Acceleration: Not Available
Direct3D Acceleration: Not Available
AGP Texture Acceleration: Not Available

I've checked the Hardware Acceleration thing recommended by this support article, and it was already set to "full".

I read somewhere that the problem could be with my graphics card, but the updated told me there were no updates available. Here's my graphic card info, if it's useful:



I'm pretty much clueless beyond this. I would really appreciate your help - I would love to play some games on my computer but apparently I won't be able to until this is fixed. (At least, I think it's the problem... I really wouldn't know.)

Thanks so much in advance!
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#2
"Standard VGA Graphics Adapter" says it all. You need to download and reinstall the video driver for your VAIO, you can find it on their website under Support.
 


#3
have the same problem. I heeded your advise and downloaded graphic driver from HP, had it installed but I still have the same info as "STANDARD VGA GRAPHIC ADAPTER" and that my Direct draw acceleration and Direct3d acceleration are both unavailable. What to do next>?
 


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