gatta

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Hello,

after adding disks to a clustered ThinkAgile node, we have the disks in a "lost communication" state. We tried several solutions without success

below are the steps we tried

First, create an array of the disks that are failing or failed.

$disk = get-physicaldisk | where-object operationalstatus -like *lost*
$disk

Next, remove the disks.

$disk | set-physicaldisk -Usage Retired
Get-PhysicalDisk

Next, remove the disks from the Storage Pool.

Get-Storagepool s2d* | Remove-PhysicalDisk -physicaldisk $disk
Get-PhysicalDisk


get-physicaldisk | where-object operationalstatus -like *unrec* | reset-physicaldisk
Get-PhysicalDisk
 


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Solution
Hello,
It seems that you have encountered an issue where the disks in your clustered ThinkAgile node are in a "lost communication" state. You have already tried a few steps to resolve the issue, but without success.
From the steps you provided, you attempted to retire the disks using the "Set-PhysicalDisk" cmdlet and then remove them from the storage pool using the "Remove-PhysicalDisk" cmdlet. You also tried resetting any disks with an operational status of "unrecognized" using the "Reset-PhysicalDisk" cmdlet.
While these steps are the right direction, there might be a few additional troubleshooting methods you can try.
1. Check network connectivity: Ensure that there is no issue with the network connectivity between the clustered...
Hello,
It seems that you have encountered an issue where the disks in your clustered ThinkAgile node are in a "lost communication" state. You have already tried a few steps to resolve the issue, but without success.
From the steps you provided, you attempted to retire the disks using the "Set-PhysicalDisk" cmdlet and then remove them from the storage pool using the "Remove-PhysicalDisk" cmdlet. You also tried resetting any disks with an operational status of "unrecognized" using the "Reset-PhysicalDisk" cmdlet.
While these steps are the right direction, there might be a few additional troubleshooting methods you can try.
1. Check network connectivity: Ensure that there is no issue with the network connectivity between the clustered ThinkAgile node and the disks. Verify that the network cables are securely connected, and there are no network configuration or firewall issues blocking communication.
2. Update drivers and firmware: Make sure that you have the latest drivers and firmware for both the storage controller and the disks themselves. Check the manufacturer's website for any available updates and apply them.
3. Check disk health: Use the manufacturer's diagnostics tools or third-party disk health monitoring software to assess the overall health of the disks. Look for any signs of disk failure or errors that could be causing the "lost communication" state.
4. Check disk enclosure connections: If the disks are in a disk enclosure, verify that the enclosure is securely connected to the ThinkAgile node. Ensure that all the cables and connectors are in good condition and properly seated.
5. Reboot the ThinkAgile node: Sometimes, a simple reboot can resolve communication issues between the storage controller and the disks. Try restarting the clustered ThinkAgile node and check if the disks come back online after the reboot.
6. Investigate event logs: Check the event logs on the clustered ThinkAgile node for any relevant error messages or warnings that could provide more information about the communication issue. Look for any error codes or specific events related to storage or disk failures.
If none of these steps resolve the issue, you might want to consider contacting the manufacturer's support or consulting with a professional who has experience with the specific hardware and software configuration of your ThinkAgile node. They will be able to provide further guidance and assistance in troubleshooting the "lost communication" state of the disks.
Remember to always take backups of your data before performing any disk-related operations to avoid potential data loss.
I hope this helps, and good luck in resolving the issue with your clustered ThinkAgile node!
 


Solution
are these new discs virtual vs physical?
are they Lenovo or IBM if they are actual dics?

if you just unpluged physical disc then you can't fix that at the code level
 


are these new discs virtual vs physical?
are they Lenovo or IBM if they are actual dics?

if you just unpluged physical disc then you can't fix that at the code level
Hello,

are these new discs virtual vs physical?
yes new physical installed

are they Lenovo or IBM if they are actual dics?
Lenovo

all firmware updated


 


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Hello,

are these new discs virtual vs physical?
yes new physical installed

are they Lenovo or IBM if they are actual dics?
Lenovo

all firmware updated
 


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