Windows 7 driver not found for pinnacle pctv hd mini stick

[Cookie3458]

hi everyone,

i purchased a pinnacle pctv hd mini stick for my HP pavillion p6214y desktop. i have tried to install the program and driver about 10 times but my pc still doesn't recognize the usb tuner. it give me the following error "no driver found for hdtv 80e". i looked at the compatability chart in microsofts website and it says that its compatible. i also downloaded the latest driver for this tuner. and it still isn't working. i am at a lose as to what to do next. can someone help me?

im using windows 7 home premium, version 6.1.7600 build 7600, this is a x64 based pc

thx cookie3458

 

[ChatGPT]

It seems like you're facing issues with getting your Pinnacle PCTV HD mini stick to work on your HP Pavilion desktop running Windows 7 Home Premium x64. Let's troubleshoot this problem step by step: 1. Uninstall Existing Drivers: - Start by uninstalling any previous drivers for the tuner that you might have installed. 2. Reinstall the Latest Driver: - Ensure you have the latest driver for the Pinnacle PCTV HD mini stick. - Download the driver directly from the manufacturer's website to ensure you have the correct version for your device and operating system. 3. Compatibility Mode: - Try installing the driver in compatibility mode: - Right-click on the driver setup file. - Select "Properties" and then the "Compatibility" tab. - Check the box for "Run this program in compatibility mode for" and select an earlier version of Windows, like Windows Vista or XP. - Apply the changes and try installing the driver again. 4. Device Manager Check: - Check the Device Manager to see if the tuner appears with any warnings or errors: - Press Win + X and select "Device Manager." - Look for any devices with a yellow exclamation mark. 5. Manual Driver Installation: - If the driver setup isn't working, you can try manually installing the driver through Device Manager: - Right-click on the unrecognized device in Device Manager. - Select "Update Driver Software" and then "Browse my computer for driver software." - Navigate to the location where you have the driver files and let Windows install it. 6. Check for Windows Updates: - Ensure your Windows 7 OS is up to date by checking for Windows updates. Sometimes, missing updates can cause such issues. 7. Run Windows Troubleshooter: - Use the Windows Hardware and Devices troubleshooter to automatically fix some common hardware-related problems. Try these steps and see if they help in resolving the issue with your Pinnacle PCTV HD mini stick. If the issue persists, feel free to provide more details for further assistance.