[FONT=lucida console]**************************Sun Sep 23 18:59:32.896 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092312-12542-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:33:22.895[/B]
BugCheck Code: [B]BugCheck 9F, {3, fffffa8006768e30, fffff80000ba2748, fffffa800b689750}[/B]
*** WARNING: Unable to verify timestamp for VMNetSrv.sys
*** ERROR: Module load completed but symbols could not be loaded for VMNetSrv.sys
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]ntkrnlmp[/B]
BugCheck Info: [B]DRIVER_POWER_STATE_FAILURE (9f)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: [B]WmiPrvSE.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x9F_3_IMAGE_ntkrnlmp[/B]
CPUID: "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 0906
BIOS Release Date 03/26/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
[FONT=lucida console]**************************Sun Sep 23 18:59:32.896 2012 (UTC - 4:00)**************************
[COLOR=RED][B]GEARAspiWDM.sys Mon Aug 7 13:11:19 2006 (44D77437)[/B][/COLOR]
[COLOR=RED][B]symsnap.sys Fri Dec 15 19:25:20 2006 (45833CF0)[/B][/COLOR]
[COLOR=RED][B]v2imount.sys Mon Jan 15 12:03:19 2007 (45ABB3D7)[/B][/COLOR]
[COLOR=RED][B]VMNetSrv.sys Thu May 3 08:56:52 2007 (4639DC14)[/B][/COLOR]
[COLOR=RED][B]vmm.sys Tue Apr 7 09:25:54 2009 (49DB5462)[/B][/COLOR]
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE)
vpcnfltr.sys Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys Sat Nov 20 06:35:31 2010 (4CE7B283)
vpchbus.sys Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcvmm.sys Sat Nov 20 06:35:48 2010 (4CE7B294)
e1c62x64.sys Wed Jul 20 12:37:53 2011 (4E270461)
ndisrd.sys Fri Aug 12 06:14:50 2011 (4E44FD1A)
ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
asmtxhci.sys Wed Nov 2 23:00:22 2011 (4EB203C6)
asmthub3.sys Wed Nov 2 23:00:32 2011 (4EB203D0)
HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
RTKVHD64.sys Tue Jan 3 05:51:09 2012 (4F02DD9D)
asahci64.sys Thu Jan 5 00:08:19 2012 (4F053043)
iusb3hub.sys Thu Jan 5 06:54:43 2012 (4F058F83)
iusb3xhc.sys Thu Jan 5 06:54:45 2012 (4F058F85)
iusb3hcs.sys Thu Jan 5 06:56:40 2012 (4F058FF8)
MpFilter.sys Fri Mar 9 06:05:26 2012 (4F59E3F6)
igdkmd64.sys Mon Mar 19 19:31:54 2012 (4F67C1EA)
VBoxNetFlt.sys Tue May 22 08:25:37 2012 (4FBB85C1)
VBoxDrv.sys Tue May 22 08:25:38 2012 (4FBB85C2)
VBoxUSBMon.sys Tue May 22 08:25:39 2012 (4FBB85C3)
VBoxNetAdp.sys Tue May 22 08:25:39 2012 (4FBB85C3)
[/FONT]
To safely remove symsnap.sys and v2imount.sys
1. Create a System Repair Disc. Go to Start...All Programs...Maintenance...Create a System Repair Disc
2. Create a System Restore Point
3. Download and install Autoruns (free from here: Autoruns for Windows ). Search within Autoruns for anything that uses symsnap.sys or v2imount.sys (also search for Norton or Ghost). Disable them by removing the checkmark from the far left column.
4. Check in services.msc for any Norton/Norton Ghost/symsnap/v2imount services. Disable any that you may find.
5. Check Device Manager (to include the View...Show hidden devices menu) and see if there are any Norton/Norton Ghost/symsnap/v2imount entries. If so, disable them (later on you can un-install them).
6. Rename symsnap.sys to symsnap.BAD and v2imount.sys to v2imount.BAD (should be located in C:\Windows\System32\drivers folder)
7. Reboot
If the system won't boot, use the System Repair Disc (Command Prompt option) to re-rename symsnap.BAD to symsnap.sys and v2imount.BAD to v2imount.sys
Then use the System Repair Disc (System Restore option) to restore the system to the state it was in prior to attempting to remove the driver.
Good luck!
[font=lucida console]**************************Sat Oct 6 18:58:43.005 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100612-12339-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:34:23.004[/B]
BugCheck Code: [B]BugCheck 9F, {3, fffffa8007660a10, fffff80004c373d8, fffffa8009c39b00}[/B]
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]pci.sys[/B]
BugCheck Info: [B]DRIVER_POWER_STATE_FAILURE (9f)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x9F_3_e1c62x64_IMAGE_pci.sys[/B]
CPUID: "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 0906
BIOS Release Date 03/26/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 6 18:58:43.005 2012 (UTC - 4:00)**************************
[/font]
[font=lucida console]**************************Sat Oct 6 18:58:43.005 2012 (UTC - 4:00)**************************
[COLOR=RED][B]symsnap.sys Fri Dec 15 19:25:20 2006 (45833CF0)[/B][/COLOR]
[COLOR=RED][B]v2imount.sys Mon Jan 15 12:03:19 2007 (45ABB3D7)[/B][/COLOR]
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE)
vpcnfltr.sys Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys Sat Nov 20 06:35:31 2010 (4CE7B283)
vpchbus.sys Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcvmm.sys Sat Nov 20 06:35:48 2010 (4CE7B294)
e1c62x64.sys Wed Jul 20 12:37:53 2011 (4E270461)
ndisrd.sys Fri Aug 12 06:14:50 2011 (4E44FD1A)
ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
asmtxhci.sys Wed Nov 2 23:00:22 2011 (4EB203C6)
asmthub3.sys Wed Nov 2 23:00:32 2011 (4EB203D0)
HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
RTKVHD64.sys Tue Jan 3 05:51:09 2012 (4F02DD9D)
asahci64.sys Thu Jan 5 00:08:19 2012 (4F053043)
iusb3hub.sys Thu Jan 5 06:54:43 2012 (4F058F83)
iusb3xhc.sys Thu Jan 5 06:54:45 2012 (4F058F85)
iusb3hcs.sys Thu Jan 5 06:56:40 2012 (4F058FF8)
igdkmd64.sys Mon Mar 19 19:31:54 2012 (4F67C1EA)
VBoxNetFlt.sys Tue May 22 08:25:37 2012 (4FBB85C1)
VBoxDrv.sys Tue May 22 08:25:38 2012 (4FBB85C2)
VBoxUSBMon.sys Tue May 22 08:25:39 2012 (4FBB85C3)
VBoxNetAdp.sys Tue May 22 08:25:39 2012 (4FBB85C3)
eudskacs.sys Fri Aug 3 11:34:10 2012 (501BEF72)
eubakup.sys Fri Aug 3 11:34:14 2012 (501BEF76)
EuFdDisk.sys Fri Aug 3 11:34:39 2012 (501BEF8F)
EUBKMON.sys Mon Aug 20 03:55:45 2012 (5031ED81)
MpFilter.sys Thu Aug 23 19:03:14 2012 (5036B6B2)
[/font]
[font=lucida console]**************************Mon Mar 4 21:59:59.882 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030413-12916-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 1:33:36.882[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8006e85a10, fffff80000b9c3d8, fffffa800b60a210}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8006e85a10, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800b60a210, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]X64_0x9F_3_e1c62x64_IMAGE_pci.sys[/B]
CPUID: "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 0906
BIOS Release Date 03/26/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
[font=lucida console]**************************Mon Mar 4 21:59:59.882 2013 (UTC - 5:00)**************************
[COLOR=RED][B]vmm.sys Tue Apr 7 09:25:54 2009 (49DB5462)[/B][/COLOR]
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE)
vpcnfltr.sys Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys Sat Nov 20 06:35:31 2010 (4CE7B283)
vpchbus.sys Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcvmm.sys Sat Nov 20 06:35:48 2010 (4CE7B294)
ndisrd.sys Fri Aug 12 06:14:50 2011 (4E44FD1A)
ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
asmtxhci.sys Wed Nov 2 23:00:22 2011 (4EB203C6)
asmthub3.sys Wed Nov 2 23:00:32 2011 (4EB203D0)
iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
RTKVHD64.sys Tue Jan 3 05:51:09 2012 (4F02DD9D)
asahci64.sys Thu Jan 5 00:08:19 2012 (4F053043)
iusb3hub.sys Thu Jan 5 06:54:43 2012 (4F058F83)
iusb3xhc.sys Thu Jan 5 06:54:45 2012 (4F058F85)
iusb3hcs.sys Thu Jan 5 06:56:40 2012 (4F058FF8)
VBoxNetFlt.sys Tue May 22 08:25:37 2012 (4FBB85C1)
VBoxDrv.sys Tue May 22 08:25:38 2012 (4FBB85C2)
VBoxUSBMon.sys Tue May 22 08:25:39 2012 (4FBB85C3)
HECIx64.sys Mon Jul 2 18:14:58 2012 (4FF21D62)
eudskacs.sys Fri Aug 3 11:34:10 2012 (501BEF72)
eubakup.sys Fri Aug 3 11:34:14 2012 (501BEF76)
EuFdDisk.sys Fri Aug 3 11:34:39 2012 (501BEF8F)
e1c62x64.sys Fri Aug 10 18:44:15 2012 (50258EBF)
EUBKMON.sys Mon Aug 20 03:55:45 2012 (5031ED81)
MpFilter.sys Wed Oct 31 18:43:06 2012 (5091A97A)
igdkmd64.sys Wed Dec 12 19:42:26 2012 (50C92472)
[/font]
[font=lucida console]**************************Tue Mar 5 21:11:21.487 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030513-13930-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 1:07:17.487[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )[/B]
BugCheck [B]3B, {c0000005, fffff80002c71b45, fffff8800a2e4ac0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002c71b45, Address of the instruction which caused the bugcheck
Arg3: fffff8800a2e4ac0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: lsass.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0[/B]
CPUID: "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 0906
BIOS Release Date 03/26/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
[font=lucida console]**************************Tue Mar 5 21:11:21.487 2013 (UTC - 5:00)**************************
[COLOR=RED][B]vmm.sys Tue Apr 7 09:25:54 2009 (49DB5462)[/B][/COLOR]
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE)
vpcnfltr.sys Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys Sat Nov 20 06:35:31 2010 (4CE7B283)
vpchbus.sys Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcvmm.sys Sat Nov 20 06:35:48 2010 (4CE7B294)
ndisrd.sys Fri Aug 12 06:14:50 2011 (4E44FD1A)
ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
asmtxhci.sys Wed Nov 2 23:00:22 2011 (4EB203C6)
asmthub3.sys Wed Nov 2 23:00:32 2011 (4EB203D0)
iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
RTKVHD64.sys Tue Jan 3 05:51:09 2012 (4F02DD9D)
asahci64.sys Thu Jan 5 00:08:19 2012 (4F053043)
iusb3hub.sys Thu Jan 5 06:54:43 2012 (4F058F83)
iusb3xhc.sys Thu Jan 5 06:54:45 2012 (4F058F85)
iusb3hcs.sys Thu Jan 5 06:56:40 2012 (4F058FF8)
VBoxNetFlt.sys Tue May 22 08:25:37 2012 (4FBB85C1)
VBoxDrv.sys Tue May 22 08:25:38 2012 (4FBB85C2)
VBoxUSBMon.sys Tue May 22 08:25:39 2012 (4FBB85C3)
HECIx64.sys Mon Jul 2 18:14:58 2012 (4FF21D62)
eudskacs.sys Fri Aug 3 11:34:10 2012 (501BEF72)
eubakup.sys Fri Aug 3 11:34:14 2012 (501BEF76)
EuFdDisk.sys Fri Aug 3 11:34:39 2012 (501BEF8F)
e1c62x64.sys Fri Aug 10 18:44:15 2012 (50258EBF)
EUBKMON.sys Mon Aug 20 03:55:45 2012 (5031ED81)
MpFilter.sys Wed Oct 31 18:43:06 2012 (5091A97A)
igdkmd64.sys Wed Dec 12 19:42:26 2012 (50C92472)
[/font]