Doc

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Jan 11, 2009
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Hey folks! First off, so glad to see a support forum for windows 7!

I'm installed and working fine but I'm having an issue with my dual monitor setup. I have a pair of Samsung 22" LCD's. When I first installed, both worked but the second monitor would show only the wallpaper. I was unable to move my mouse or any active windows over to that monitor.

Shortly after I messed with the settings, all active windows would only open in the second monitor, but as I could not move the mouse that that screen, I was unable to access those windows, except my keyboard shortcuts.

As it is now, my second monitor has been disabled completely until I get this figured out. Any ideas? Thanks in advance!
 


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Solution
From every problem i have heard in the topic it sounds like all of you have drivers that are for one reason or another not working correctly. Please ensure that you have the latest drivers for windows VISTA downloaded and installed. Otherwise you will just have to wait.

Further research has determined, oddly enough, that a simple swapping of ports resolves this issue. It did not work last night, however this evening it has worked. It should also be noted that this afternoon I replaced my drivers *again*, and only minutes ago swapped ports. Upon swapping ports both monitors are functioning properly. So while the drivers may be at fault, I am clueless as to where the fault lays and how to recreate said issue. Possibly by...
Further research has determined, oddly enough, that a simple swapping of ports resolves this issue. It did not work last night, however this evening it has worked. It should also be noted that this afternoon I replaced my drivers *again*, and only minutes ago swapped ports. Upon swapping ports both monitors are functioning properly. So while the drivers may be at fault, I am clueless as to where the fault lays and how to recreate said issue. Possibly by uninstalling the nVidia driver, recreation of the problem can occur. Which does seem likely as Windows by itself, without the nVidia drivers would not recognise the 2nd monitor. The question then becomes, is the issue based in the WDDM drivers as installed upon installation or some fault elsewhere.

I feel I should add an Adendum to this post as I found something out this morning. Upon cold boot, the dual monitors would not finction. The only monitor to function was the monitor plugged into the top port. Now last night I reported that a simple swapping of ports was enough. This was not the case this morning. Yes, I had to swap the ports, however I also had to tell the Screen Resolution app to Detect the monitors. It should also be stated that depending on the 'active' monitor, some form of 'activation' may be required. Think along the lines of the monitor being asleep.

This new data is making me believe that the issue lays outside the Display drivers as supplied by nVidia or Microsoft (WDDM 1.0). Instead placing the problem with a fault in the plug-n-play system or with the monitor detection system inside the Screen Resolution application. What is interesting is the lack of the audible tones associated with plug-n-play when plugging a monitor into the bottom port. Although, plugging a monitor into the upper port always results in the plug-n-play audibles.

Research on the official Windows 7 TechNet forums resulted in this thread (http://social.technet.microsoft.com...e/thread/273001d1-68c8-4112-91d1-675d9d94d4f4). The OP states simply that the nVidia driver version 181.20 fixed his Dual Monitor issue. It also worked with mine. The OS's are Win 7 x32 and x64 and the issue in question was the second monitor being held in 'sleep' mode.

Good luck all.
 


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