citrix

Extraordinary Member
Joined
Nov 18, 2006
Messages
131
I got his BSOD since yesterday or the day before.

I used whocrashed and bluescreen viewer analyzed the error.

On Thu 3/26/2015 11:41:59 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032615-68531-01.dmp
This was probably caused by the following module: wanarp.sys (0xFFFFF800C3019000)
Bugcheck code: 0x109 (0xA3A01F592BCD289C, 0xB3B72BDF7E4D16EB, 0xFFFFF800C3019000, 0x19)
Error: CRITICAL_STRUCTURE_CORRUPTION
file path: C:\Windows\system32\drivers\wanarp.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: MS Remote Access and Routing ARP Driver
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

sfc scan, found no error. I also checked spyware.

The system still automatically restart with BSOD 'CRITICAL_STRUCTURE_CORRUPTION.' no error code.

how to solve this problem ?
 


Solution
Hi Citrix,
to debug your issue properly we need to see the actual dump files. These are found in a folder marked 'minidump' which is located in the main windows folder. If you can't find a minidump folder then your machine needs to be configured to produce them.

Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.
Click and apply to exit the dialogs

Once you have some then run the tool found in this...
Your welcome I only wish i could have been more help. Best of luck and of course do post back if you should need to.. :)
 


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