My wife has gotten the FBI scam virus and I'm trying to get rid of it. Just to not to waste time.. I cannot enter safe mode. I cannot get the windows enter screen. Sorry but I've been to a hundred different sites and they all pretty much say the same thing. When I try to go into safe mode it starts to load but then after a few seconds the computer restarts by itself. If I hit the windows key and R the input window flashes too quickly to do anything. Any thoughts?