Windows 7 Fix Blue Screen of Death When Logging Into Bank Account: Bugcode_USB_Driver Issue

DTR · Jan 25, 2011

Hello All,
Whenever I try to log into my bank login I get the Blue Screen of death and it comes up with a whole pile of stuff which is too much for me to read before it dumps something somewhere.......... but what I can read in time is Bugcode_USB_Driver
I looked on line and gives advice about updating USB drivers, which I have done and it still happens and this is using IE9 beta and google chrome both are affected.
I can browe the web but the minute I try to log into my bank account it crashes.
I also did a system restore to an earlier date but it still happens.
Any idea how to fix this extremely annoying fault.
I am not an expert so any answer has to be simple...................
Thanks

cybercore · Jan 26, 2011

The problem comes from too many outdated drivers incompattible with Windows 7.

Caused by Raport Trusteer:

BUGCODE_USB_DRIVER (fe)
PROCESS_NAME: RapportService
FAILURE_BUCKET_ID: 0xFE_RapportKELL

1. Uninstall Rapport Trusteer Software

2. Uninstall Avast as it will not work with so many old drivers as in your system.

3. Install Microsoft Security Essentials

4. Update drivers:

ATI Mobility
atikmdag.sys Sat Jul 21 23:21:30 2007

ATI chipset drivers
AtiPcie.sys Mon Oct 30 14:23:10 2006

Broadcom 440x 10/100 Integrated Controller
bcm4sbxp.sys Tue Nov 21 07:25:43 2006

Broadcom 802.11 Network Adapter wireless
bcmwl6.sys Tue Jul 07 20:44:47 2009

RIF DVD For Free ...

Elmer · Jan 25, 2011

To ensure minidumps are enabled:

Go to Start and type in sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box.
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not even exist.

Force a BSOD (go to your bank??) after doing the above.

Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

DTR · Jan 26, 2011

Hello Elmer,
Thanks for reply. I did what you said but I can't zip the file for some reason and when I try to copy and paste into word it says it is too big but it is only 180KB so I don't what to do.
When I tried to copy and pasteor upload the file for some reason the minidump file is padlocked ??? Yet I am the administartor????
Also I couldnn't set minidump to 256 the only size available was 185kb.
Any advice much appreciated......
DTR

Elmer · Jan 26, 2011

The padlock would mean its not a "shared folder". You should be able to open the folder, right click the dump file (012611-123456.dmp) select copy, go to the desktop, right click on the desktop and select paste.
A copy of 012611-123456.dmp should now be on your desktop.
R-click the .dmp file and select Send to Compressed zipped folder.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Have you got the "Take Ownership" command in your context menu?

If not, this code saved as a registry file (Take Ownership.reg) will add it for you. You just merge the code into your registry by double clicking the Take Ownership.reg file. Then you just Take Ownership of the .dmp file and can do as you will.

Code:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\*\shell\runas]
@="Take Ownership"
"HasLUAShield"=""
"NoWorkingDirectory"=""

[HKEY_CLASSES_ROOT\*\shell\runas\command]
@="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
"IsolatedCommand"="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"


[HKEY_CLASSES_ROOT\dllfile\shell\runas]
@="Take Ownership"
"HasLUAShield"=""
"NoWorkingDirectory"=""

[HKEY_CLASSES_ROOT\dllfile\shell\runas\command]
@="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
"IsolatedCommand"="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"


[HKEY_CLASSES_ROOT\Directory\shell\runas]
@="Take Ownership"
"HasLUAShield"=""
"NoWorkingDirectory"=""

[HKEY_CLASSES_ROOT\Directory\shell\runas\command]
@="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"
"IsolatedCommand"="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"


[HKEY_CLASSES_ROOT\Drive\shell\runas]
@="Take Ownership"
"HasLUAShield"=""
"NoWorkingDirectory"=""

[HKEY_CLASSES_ROOT\Drive\shell\runas\command]
@="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
"IsolatedCommand"="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"


[HKEY_CLASSES_ROOT\exefile\shell\runas]
@="Take Ownership"
"HasLUAShield"=""
"NoWorkingDirectory"=""

[HKEY_CLASSES_ROOT\exefile\shell\runas\command]
@="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
"IsolatedCommand"="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"

cybercore · Jan 26, 2011

1. Link Removed

2. Link Removed

DTR · Jan 26, 2011

Hi Elmer,
sorry for not getting back sooner but needed to find the time uninterupted. I think I have attached the requested file. I couldn't follow the stuff you sent about the registry.
Beyond my level of understanding.
Just how does this Bugcode_USB_Driver stuff come about???
Thanks DTR

cybercore · Jan 26, 2011

The problem comes from too many outdated drivers incompattible with Windows 7.

Caused by Raport Trusteer:

BUGCODE_USB_DRIVER (fe)
PROCESS_NAME: RapportService
FAILURE_BUCKET_ID: 0xFE_RapportKELL

1. Uninstall Rapport Trusteer Software

2. Uninstall Avast as it will not work with so many old drivers as in your system.

3. Install Microsoft Security Essentials

4. Update drivers:

ATI Mobility
atikmdag.sys Sat Jul 21 23:21:30 2007

ATI chipset drivers
AtiPcie.sys Mon Oct 30 14:23:10 2006

Broadcom 440x 10/100 Integrated Controller
bcm4sbxp.sys Tue Nov 21 07:25:43 2006

Broadcom 802.11 Network Adapter wireless
bcmwl6.sys Tue Jul 07 20:44:47 2009

RIF DVD For Free
dvd43llh.sys Mon Feb 07 13:16:49 2005

Conexant 56k Modem
HSX_DPV.sys Thu Nov 02 22:43:26 2006

Webcam
OEM02Vfx.sys Mon Mar 05 05:45:03 2007

RICOH memory stick
rimsptsk.sys Tue Nov 14 22:42:45 2006

IDTC Audio
stwrt.sys Thu Sep 06 22:22:25 2007

Touchpad
SynTP.sys Fri Apr 27 18:38:48 2007

5. If the updates are not available at your notebook support site, then check if the notebook is Windows 7 ready. You can search at the devices manufacturers sites too.

Crash Dumps:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [F:\a\Minidump\D M P\DMP\012511-27378-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82e45000 PsLoadedModuleList = 0x82f8d810
Debug session time: Tue Jan 25 19:22:26.893 2011 (UTC - 5:00)
System Uptime: 0 days 0:12:24.984
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
......
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 00000002, BAD_URB The USB client driver has submitted a URB that is
 still attached to another IRP still pending in the bus
 driver.
Arg2: 854dd008, Address of pending IRP.
Arg3: 85310a18, Address of IRP passed in.
Arg4: 9bf6bae8, Address URB that caused the error.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for RapportKELL.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportKELL.sys
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
***                                                                   ***
*************************************************************************
IRP_ADDRESS:  854dd008
DEVICE_OBJECT: 86405028
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  RapportService
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 8fe8010c to 82f21d10
STACK_TEXT:  
9bf6b8cc 8fe8010c 000000fe 00000002 854dd008 nt!KeBugCheckEx+0x1e
9bf6b900 8fe843ad 861d5028 85310a18 9bf6bae8 USBPORT!USBPORT_Core_DetectActiveUrb+0x149
9bf6b944 8fe851f2 86405028 00000000 85310a18 USBPORT!USBPORT_ProcessURB+0x705
9bf6b96c 8fe7f7c5 86405028 85310a18 85727e00 USBPORT!USBPORT_PdoInternalDeviceControlIrp+0xfb
9bf6b994 82e814bc 86405028 864052cc ffef3ff7 USBPORT!USBPORT_Dispatch+0x18a
9bf6b9ac 83dbb3b8 ffef3ff7 9bf6b9cc 83dc1c08 nt!IofCallDriver+0x63
9bf6b9b8 83dc1c08 862ba480 85310a18 85310b60 ACPI!ACPIDispatchForwardIrp+0x2a
9bf6b9cc 83dbb642 862ba480 85310a18 86146028 ACPI!ACPIIrpDispatchDeviceControl+0xa4
9bf6b9fc 82e814bc 862ba480 84f7ee60 85310a18 ACPI!ACPIDispatchIrp+0x198
9bf6ba14 8fb67c8f 85310a18 867110e8 00000000 nt!IofCallDriver+0x63
9bf6ba28 8fb67e5a 861460e0 86711030 85310a18 usbhub!UsbhFdoUrbPdoFilter+0x68
9bf6ba4c 8fb67b92 86711030 85310b60 86711030 usbhub!UsbhPdoInternalDeviceControl+0xf6
9bf6ba60 82e814bc 86711030 85310a18 85d2cf08 usbhub!UsbhGenDispatch+0x4a
9bf6ba78 88df4cd1 ff676980 ffffffff 00120116 nt!IofCallDriver+0x63
WARNING: Stack unwind information not available. Following frames may be wrong.
9bf6bab0 88df4b88 86711030 9bf6bae8 00000000 RapportKELL+0x4cd1
9bf6bb48 88df4af9 86711030 865211b8 86711030 RapportKELL+0x4b88
9bf6bb60 88df4a28 863e2e38 8644c800 001e001c RapportKELL+0x4af9
9bf6bb90 88df448a 9bf6bbac 88df40db 857085e8 RapportKELL+0x4a28
9bf6bb98 88df40db 857085e8 00000000 00000210 RapportKELL+0x448a
9bf6bbac 88df42f9 857085e8 00000206 1329010e RapportKELL+0x40db
9bf6bbfc 82e814bc 85d2cf08 855fec70 855fec70 RapportKELL+0x42f9
9bf6bc14 83082f6e 857a1800 855fec70 855fece0 nt!IofCallDriver+0x63
9bf6bc34 8309fd5f 85d2cf08 857a1800 00000000 nt!IopSynchronousServiceTail+0x1f8
9bf6bcd0 830a253a 85d2cf08 855fec70 00000000 nt!IopXxxControlFile+0x6aa
9bf6bd04 82e8844a 00000400 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
9bf6bd04 76f764f4 00000400 00000000 00000000 nt!KiFastCallEntry+0x12a
01dcf508 00000000 00000000 00000000 00000000 0x76f764f4
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
RapportKELL+4cd1
88df4cd1 ??              ???
SYMBOL_STACK_INDEX:  e
SYMBOL_NAME:  RapportKELL+4cd1
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: RapportKELL
IMAGE_NAME:  RapportKELL.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4ca8f828
FAILURE_BUCKET_ID:  0xFE_RapportKELL+4cd1
BUCKET_ID:  0xFE_RapportKELL+4cd1
Followup: MachineOwner
---------

Drivers:

Code:

start    end        module name
8ff68000 8ff94000   1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
83db2000 83dfa000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8e404000 8e45e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8fa85000 8fa97000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
83feb000 83ffd000   amdk8    amdk8.sys    Mon Jul 13 19:11:03 2009 (4A5BBF07)
83f0f000 83f18000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
91ddd000 91ddfb00   aswFsBlk aswFsBlk.SYS Tue Sep 07 10:47:05 2010 (4C865069)
8fbbb000 8fbf2000   aswMonFlt aswMonFlt.sys Tue Sep 07 10:47:28 2010 (4C865080)
8e45e000 8e462100   aswRdr   aswRdr.SYS   Tue Sep 07 10:47:44 2010 (4C865090)
8e5b5000 8e5dbc80   aswSP    aswSP.SYS    Tue Sep 07 10:52:01 2010 (4C865191)
83fe1000 83feac00   aswTdi   aswTdi.SYS   Tue Sep 07 10:52:23 2010 (4C8651A7)
a3e84000 a3e8d000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
83ee3000 83eec000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
83eec000 83f0f000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
8ec30000 8f305000   atikmdag atikmdag.sys Sat Jul 21 23:21:30 2007 (46A2CD3A)
88ba8000 88bb0000   AtiPcie  AtiPcie.sys  Mon Oct 30 14:23:10 2006 (4546430E)
83ec2000 83ecd000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8ff57000 8ff68000   bcm4sbxp bcm4sbxp.sys Tue Nov 21 07:25:43 2006 (4562F047)
8fc01000 8fe68000   bcmwl6   bcmwl6.sys   Tue Jul 07 20:44:47 2009 (4A53EBFF)
88be9000 88bf0000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8e5a7000 8e5b5000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
83c3e000 83c46000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
93f10000 93f29000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
96d40000 96d5e000   cdd      cdd.dll      Tue Nov 02 00:23:36 2010 (4CCF9248)
83f66000 83f85000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
83c88000 83d33000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
88b83000 88ba8000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
83c46000 83c88000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8fa6b000 8fa6e700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8899d000 889fa000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
83eba000 83ec2000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8fa78000 8fa85000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
91d05000 91d12000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8e58f000 8e5a7000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8e583000 8e58f000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
88b72000 88b83000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
91898000 918b1000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
91d1d000 91d26000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91d12000 91d1d000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
91d26000 91d37000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
8fed6000 8feda980   dvd43llh dvd43llh.sys Mon Feb 07 13:16:49 2005 (4207B091)
91ce4000 91cee000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8f305000 8f3bc000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 22:37:53 2010 (4CCF7981)
8f3bc000 8f3f5000   dxgmms1  dxgmms1.sys  Mon Nov 01 22:37:04 2010 (4CCF7950)
99d9e000 99dc8000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
83f4c000 83f5d000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
83f18000 83f4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8880e000 88817000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
88b40000 88b72000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
88d4b000 88d7c000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82e0e000 82e45000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8fedb000 8fefa000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
91d42000 91d55000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
91d55000 91d5b480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
91d37000 91d42000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
91c23000 91cd7000   HSX_CNXT HSX_CNXT.sys Thu Nov 02 22:42:05 2006 (454AAC7D)
918ee000 919f1000   HSX_DPV  HSX_DPV.sys  Thu Nov 02 22:43:26 2006 (454AACCE)
918b1000 918ee000   HSXHWAZL HSXHWAZL.sys Thu Nov 02 22:42:16 2006 (454AAC88)
93e8b000 93f10000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
88b38000 88b40000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8fefa000 8ff12000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8ff4a000 8ff57000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91dab000 91db7000   kbdhid   kbdhid.sys   Mon Jul 13 19:45:09 2009 (4A5BC705)
80ba4000 80bac000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
8fb24000 8fb58000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
8898a000 8899d000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
88b03000 88b28000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
91c00000 91c10000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
91dc2000 91ddd000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
83c22000 83c2d000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
93fcc000 93fcf180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
91cd7000 91ce4000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
91db7000 91dc2000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8ff3d000 8ff4a000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91da3000 91dab000   moufiltr moufiltr.sys Mon Jan 08 20:22:26 2007 (45A2EE52)
91d98000 91da3000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
83ecd000 83ee3000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
93f29000 93f3b000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
93f3b000 93f5e000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
93f5e000 93f99000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
93f99000 93fb4000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
83fa6000 83fb1000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
83c09000 83c11000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8895f000 8898a000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8e579000 8e583000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88b28000 88b38000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
88a0e000 88ac5000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8faaf000 8faba000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
93e68000 93e78000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
8faba000 8fadc000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
8fbaa000 8fbbb000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8e4cc000 8e4da000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8e463000 8e495000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
88ac5000 88b03000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
83fb1000 83fbf000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8e56f000 8e579000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82e45000 83255000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
88830000 8895f000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
88be2000 88be9000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
93e22000 93e68000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
91d5c000 91d95880   OEM02Dev OEM02Dev.sys Wed Oct 10 22:29:05 2007 (470D8A71)
91d96000 91d97d00   OEM02Vfx OEM02Vfx.sys Mon Mar 05 05:45:03 2007 (45EBF4AF)
8e49c000 8e4bb000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
83e39000 83e4a000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
83e04000 83e2e000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
83e4a000 83e51000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
83e51000 83e5f000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
88800000 8880e000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
99c27000 99cbe000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
91869000 91898000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
83c2d000 83c3e000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
83f5d000 83f65b80   PxHelp20 PxHelp20.sys Fri Feb 02 16:23:57 2007 (45C3ABED)
8e567000 8e56e300   RapportCerberus_19917 RapportCerberus_19917.sys Tue Sep 21 07:48:59 2010 (4C989BAB)
88df0000 88dfd280   RapportKELL RapportKELL.sys Sun Oct 03 17:39:52 2010 (4CA8F828)
8e53e000 8e566080   RapportPG RapportPG.sys Sun Oct 03 17:39:40 2010 (4CA8F81C)
8fa97000 8faaf000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8fadc000 8faf4000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8faf4000 8fb0b000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8fb0b000 8fb22000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8e4fd000 8e53e000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
88817000 8881f000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8881f000 88827000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
88827000 8882f000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
88dc3000 88df0000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8ffad000 8ffbb000   rimmptsk rimmptsk.sys Wed Nov 15 03:16:23 2006 (455ACCD7)
8ffbb000 8ffcf000   rimsptsk rimsptsk.sys Tue Nov 14 22:42:45 2006 (455A8CB5)
8fa1a000 8fa6b000   rixdptsk rixdptsk.sys Tue Nov 14 20:35:19 2006 (455A6ED7)
93e78000 93e8b000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8ff94000 8ffad000   sdbus    sdbus.sys    Fri Oct 09 22:31:24 2009 (4ACFF1FC)
99cbe000 99cc8000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
88dbb000 88dc3000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
99d4d000 99d9e000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
99cfe000 99d4d000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
99cc8000 99ce9000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
91814000 91869000   stwrt    stwrt.sys    Thu Sep 06 22:22:25 2007 (46E0B5E1)
8fb22000 8fb23380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8ff12000 8ff3cd80   SynTP    SynTP.sys    Fri Apr 27 18:38:48 2007 (46327B78)
88c02000 88d4b000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
99ce9000 99cf6000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
83fd6000 83fe1000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
83fbf000 83fd6000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8e4ed000 8e4fd000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
96d10000 96d19000   TSDDD    TSDDD.dll    unavailable (00000000)
8e5dc000 8e5fd000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
8fb58000 8fb66000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
91cee000 91d05000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
88dfe000 88dff700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8fec7000 8fed6000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
8fb66000 8fbaa000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
8fe72000 8fe7c000   usbohci  usbohci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
8fe7c000 8fec7000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
83e2e000 83e39000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
88bf0000 88bfc000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
83f85000 83fa6000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
83e5f000 83e6f000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
83e6f000 83eba000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
88d7c000 88dbb000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
8fe68000 8fe72000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
8e4bb000 8e4cc000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
8e4da000 8e4ed000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
88a00000 88a0d000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
83d33000 83da4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
83da4000 83db2000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8e495000 8e49c000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
96ab0000 96cfb000   win32k   win32k.sys   Tue Oct 19 23:00:01 2010 (4CBE5B31)
8fa6f000 8fa78000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
83c00000 83c09000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
91de0000 91dfa000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)
99cf6000 99cfe000   xaudio   xaudio.sys   Fri Aug 04 20:39:09 2006 (44D3E8AD)
Unloaded modules:
a3e1a000 a3e84000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
93fb4000 93fcc000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
88bb0000 88bbd000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
88bbd000 88bc8000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
88bc8000 88bd1000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
88bd1000 88be2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

DTR · Jan 26, 2011

Hi Cybercore...........
Phew, what a lot of work..........
Funnily enough I had checked ALL the drivers I could find and updated them today and it looked like only 2 were out of date, Windows said all the others had the best drivers installed. Dell tells me my system is up to date.!!! So who knows.
I checked my computer with Microsoft and it said my system was ok to run win7. and I have been running it for about 2 years no problem and running Avast even longer.
I also downloaded "Driver update" and it told me I had 10 out of date drivers 2 of which were USB related.
I wll work my way through this and see if I can eventually fix it. Thanks to you and Elmer for your help............ I cannot help but wonder how it all happens.........
Regards
DTR

cybercore · Jan 26, 2011

Windows said all the others had the best drivers installed

Update this way:

1. check notebook support
2. search devices support

Drivers dated 2006-7 are not for Windows 7.
At your notebook support, see if your model is compattible with Windows 7.

DTR · Jan 26, 2011

Hi Guys,
Just a quick update. I uninstalled Rapport as advised and my problem is GONE...........
IE 8 now loads within a few seconds (it had ground to a pitiful crawl though Chrome loaded a page in 4 secs or less) and I can sign in to my banking accounts. I will work my way through the rest of the list.
THanks again for all your advice and help.
Regards
DTR

cybercore · Jan 27, 2011

Yep, Rapport is quite notorious.

Windows 7 Fix Blue Screen of Death When Logging Into Bank Account: Bugcode_USB_Driver Issue

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