Apologies if I'm p[osting this in the wrong place, but I would be really gratful for any help you might be able to offer me. I'm currently running Windows 7 professional on my laptop. I purchased it as an upgrade from the digital river ultimate steal site last year. I now need to do a fresh install as my laptop isn't behaving as I want it to, but have no idea how or where to start. I have a copy of the file that I used to upgrade saved on a USB drive and my Vista back-up discs that I made when I purchased my laptop, and I have the windows 7 key, and probably the Vista one if I search throught the paperwork that came with my laptop. I also purchased office 2007 from digital river and have no idea how I can download this again as there is no option to download after 30 days have commenced. Althoguh I do have a note of the licence key and receipts for office and windows 7.