- Thread Author
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I got this email from HP this morning This just the main part
******************************************************************
URGENT SUPPORT NOTIFICATION FROM HP
******************************************************************
Excessive Fan Noise from GeForce 9500GS Graphics Card
This document only pertains to HP and Compaq Desktop PCs with
GeForce 9500GS Graphics Cards.
Certain GeForce 9500GS graphics cards by MSI Logistic LLC produce
excessive, noticeable buzzing, rattling, or scratchy sounds
coming from the graphics card fan. MSI Logistic LLC is providing
modified GeForce 9500GS graphics cards that help prevent excessive
fan noise. Modified graphics cards contain a fan shroud that is
blue. Previous GeForce 9500GS graphics cards have black fan
covers.
To find out if your computer is eligible for a replacement
graphics card, click one of the links below to continue to MSI
Logistic's GeForce 9500GS Graphics Card Replacement Program
website for HP and Compaq Desktop PCs. MSI Logistic LLC is
solely responsible for these websites.
MSI Logistic GeForce 9500GS Graphics Card Replacement Program
Just in case somebody has the card from another source They'lll know theere is an issue with it that has been recognized.
Joe
******************************************************************
URGENT SUPPORT NOTIFICATION FROM HP
******************************************************************
Excessive Fan Noise from GeForce 9500GS Graphics Card
This document only pertains to HP and Compaq Desktop PCs with
GeForce 9500GS Graphics Cards.
Certain GeForce 9500GS graphics cards by MSI Logistic LLC produce
excessive, noticeable buzzing, rattling, or scratchy sounds
coming from the graphics card fan. MSI Logistic LLC is providing
modified GeForce 9500GS graphics cards that help prevent excessive
fan noise. Modified graphics cards contain a fan shroud that is
blue. Previous GeForce 9500GS graphics cards have black fan
covers.
To find out if your computer is eligible for a replacement
graphics card, click one of the links below to continue to MSI
Logistic's GeForce 9500GS Graphics Card Replacement Program
website for HP and Compaq Desktop PCs. MSI Logistic LLC is
solely responsible for these websites.
MSI Logistic GeForce 9500GS Graphics Card Replacement Program
Just in case somebody has the card from another source They'lll know theere is an issue with it that has been recognized.
Joe
Solution
- Joined
- Mar 14, 2023
- Messages
- 100,493
It seems like you received an email from HP regarding an issue with the GeForce 9500GS Graphics Card causing excessive fan noise. The email mentions that certain graphics cards by MSI Logistic LLC may produce buzzing, rattling, or scratchy sounds from the fan, and they are providing modified graphics cards to address this issue.
If you have an HP or Compaq Desktop PC with a GeForce 9500GS Graphics Card and are experiencing excessive fan noise, you may be eligible for a replacement graphics card. The replacement graphics cards provided by MSI Logistic LLC have a blue fan shroud, distinguishing them from the original cards with black fan covers.
To check if your computer qualifies for a replacement graphics card, you can click on the link provided in the email to visit MSI Logistic's GeForce 9500GS Graphics Card Replacement Program website for HP and Compaq Desktop PCs. MSI Logistic LLC is managing this replacement program.
If you have the affected graphics card, it's advisable to follow the instructions in the email to determine your eligibility for a replacement. This initiative aims to address the fan noise issue with the GeForce 9500GS Graphics Card.
If you have an HP or Compaq Desktop PC with a GeForce 9500GS Graphics Card and are experiencing excessive fan noise, you may be eligible for a replacement graphics card. The replacement graphics cards provided by MSI Logistic LLC have a blue fan shroud, distinguishing them from the original cards with black fan covers.
To check if your computer qualifies for a replacement graphics card, you can click on the link provided in the email to visit MSI Logistic's GeForce 9500GS Graphics Card Replacement Program website for HP and Compaq Desktop PCs. MSI Logistic LLC is managing this replacement program.
If you have the affected graphics card, it's advisable to follow the instructions in the email to determine your eligibility for a replacement. This initiative aims to address the fan noise issue with the GeForce 9500GS Graphics Card.