GTX 570 Graphical Display Issue with Direct x11


I have tried searching through the forums to see if anyone else has had this error but I have not found another thread similar to this so I thought I would post about it here.

I recently took advantage of the Christmas/New Year sales and bought myself several games including Civilization V and Battlefield 3. While the other games I have purchased all work fine Civ V and BF3 have an error which I believe is due to them running in Direct x10/11

Here is my system information and graphics card info from a fresh dxdiag I just preformed.

System Information
Time of this report: 1/10/2012, 06:54:55
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P67A-UD4-B3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16368MB RAM
Page File: 3861MB used, 28872MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 130 DPI (135 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Enabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

Display Devices
Card name: NVIDIA GeForce GTX 570
Manufacturer: NVIDIA
Chip type: GeForce GTX 570
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1081&SUBSYS_25511462&REV_A1
Display Memory: 4064 MB
Dedicated Memory: 1248 MB
Shared Memory: 2815 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: BenQ E2220HD (Digital)
Monitor Model: BENQ E2220HD
Monitor Id: BNQ7913
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8562 (English)
Driver Version:
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 17:53:00, 15693120 bytes
WHQL Logo'd: Yes

And here are the screen shots showing the error. I apologise that these had to be taken with my cellphone as using print screen did not display the errors.

BF3 title screen running at 1920x1080 resolution.

Post edited to show cursor

As can be seen the screen resolution has been changed so that it does not fit inside of the monitor itself.

This is another picture showing the error.

And an edited version.

Following on this is how Civ V looks in 1920x1080 resolution in Direct x10/11 version.

And the video display page here.

In addition to these here is a picture of Eve Online's Sisi client which also has the error. This error has only appeared as of the latest build on the test server.

Any help with this would be greatly appreciated as I have found no answers from google searches related to this problem.


Extraordinary Member
So basically you are seeing the mouse pointer in the game overlay correct? I suggest trying use ALT-ENTER to window the game and then again to fullscreen it and see if that fixes the glitch.

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