Windows 7 Having BSOD After Shutting Down !!!

alhasen · Apr 7, 2013

hi there,

i am having a BSOD when i shut down my pc

i am running win7 ultimate 64 bit

I've attached the report

please solve it for me,

usasma · Apr 8, 2013

The reports are not complete. In particular the systeminfo.txt and MSINFO32.nfo reports aren't there.
Please rerun the report tool and let it run for at least 15 minutes (or until the program tells you that it's done).
Then check for those 2 reports before zipping it up and uploading it.
If they're still not there, then please do this:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

Please remove MSI Afterburner (a known cause of BSOD's on some Windows systems) if installed. If not installed, please let us know.
Please remove uTorrent as it was blamed as the cause in the memory dump.

If the BSOD's continue after removing these 2 programs, then please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Apr  4 18:32:47.338 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040513-34179-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 11:25:20.212[/B]
Probably caused by :[B]uTorrent.exe[/B]
BugCheck [B]F4, {3, fffffa8008150060, fffffa8008150340, fffff800033d3470}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F4]CRITICAL_OBJECT_TERMINATION (f4)[/url]
Arguments: 
Arg1: 0000000000000003, Process
Arg2: fffffa8008150060, Terminating object
Arg3: fffffa8008150340, Process image file name
Arg4: fffff800033d3470, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_csrss.exe
FAILURE_BUCKET_ID: [B]X64_0xF4_csrss.exe_IMAGE_uTorrent.exe[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3392[/B]
  BIOS Version                  V1.18
  BIOS Release Date             02/22/2012
  Manufacturer                  MSI
  Product Name                  MS-7673
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Apr  4 18:32:47.338 2013 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
[COLOR=RED][B]nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)[/B][/COLOR]
HECIx64.sys                 Thu Sep 22 12:38:44 2011 (4E7B6494)
Rt64win7.sys                Thu Feb 16 00:39:50 2012 (4F3C96A6)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
VBoxNetFlt.sys              Thu Sep 13 01:13:22 2012 (50516B72)
VBoxUSBMon.sys              Thu Sep 13 01:13:23 2012 (50516B73)
VBoxNetAdp.sys              Thu Sep 13 01:13:23 2012 (50516B73)
VBoxDrv.sys                 Thu Sep 13 01:14:13 2012 (50516BA5)
[COLOR=RED][B]NTIOLib_X64.sys             Thu Oct 25 06:27:58 2012 (5089142E)[/B][/COLOR]
AtihdW76.sys                Tue Nov  6 16:41:51 2012 (5099841F)
idmwfp.sys                  Wed Nov 21 09:42:58 2012 (50ACE872)
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
aswRvrt.sys                 Wed Mar  6 18:21:43 2013 (5137CF87)
aswVmm.sys                  Wed Mar  6 18:21:46 2013 (5137CF8A)
aswFsBlk.SYS                Wed Mar  6 18:22:01 2013 (5137CF99)
aswMonFlt.sys               Wed Mar  6 18:22:08 2013 (5137CFA0)
aswTdi.SYS                  Wed Mar  6 18:22:10 2013 (5137CFA2)
aswrdr2.sys                 Wed Mar  6 18:22:24 2013 (5137CFB0)
aswSP.SYS                   Wed Mar  6 18:23:05 2013 (5137CFD9)
aswSnx.SYS                  Wed Mar  6 18:23:10 2013 (5137CFDE)
[/font]

Windows 7 Having BSOD After Shutting Down !!!

alhasen

New Member

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usasma

Fantastic Member

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