Help Needed to Identify and Fix Remaining Unknown Device After Windows 10 Install

stueycaster

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After clean installing Windows 10 Home day before yesterday it showed 3 unknown devices in Device Manager. I ran the diagnostics thing at Dell Support and it fixed two of them. Now I don't know how to fix the remaining one. I'd like to just install the driver but I have no idea what it is. Microsoft and Dell can't seem to see it either. I was wondering if there's another site that might find it.
 

Neemobeer

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  • Open Device Manager
  • Right click the device and go to Details
  • From the drop down select 'Hardware Ids'
  • The first # after VEN_ up to the & is the manufacturer the number afer DEV_ up to the & is the device type
  • That should be enough to determine which driver to install
  • You can look enter these numbers here Link Removed
Example
An image from 'Unkown device'. Screenshot of a PCI device ID string with vendor, device, subsys, and revision info.
 

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stueycaster

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Thank you. With your help I identified it to be NVIDIA Virtual Audio Device (Wave Extensible) (WDM). But it doesn't show on the Nvidia driver site.
 

kemical

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It's probably packaged with another Nvidia driver such as the video
Neem's is correct.

When you install the graphics driver again, go for a custom install as this will allow you to change what is ultimately installed.
 

Solution

stueycaster

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Neem's is correct.

When you install the graphics driver again, go for a custom install as this will allow you to change what is ultimately installed.
Hey Kemical old buddy. It's good to see you again. Thanks for the info guys.
 

stueycaster

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Thanks Buddy. Yeah I'm Ok. And the suggestion worked. Now Device Manager looks good. Later. I gotta go to work now.
 

stueycaster

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Yeah that's what it was. From the Dell site. Now my computer is perfect.
 

kemical

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Nice to hear Stuey, there's nothing worse than a machine giving you issues..
 

stueycaster

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Yep. But you know, the most fun I ever have is beating my head against the wall trying to find a fix for some problem. Luckily I have relatives who come to me for help. I know right? I guess I'm a glutton for punishment.
 

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