Help With Downloading

Discussion in 'Windows 7 Help and Support' started by italirockmonkey, Jun 16, 2009.

  1. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
    Every time I try and download something (especially games), it starts, finishes, then "deletes" itself. I cannot click on it nor find it anywhere on my computer or where I saved the file (my downloads folder). I have tried to download games on internet explorer 8 but it says I cannot download files more than 2 gigs. Help please? (I use Firefox web browser)
     
  2. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Hello and welcome,

    In order to troubleshoot your problem we need to know more detailed specs of your system hardware.

    1. Go to Start > Run, and type msinfo32, look under the Components section for hardware identification
    2. Go to Control Panel > Device Manager and look for any entry that has a yellow flag beside it
    3. The manufacturer name and model number of your PC, if applicable
    4 Please fill out your computers specs in the User Control Panel here on the site as well. It will then appear next to your name. look at my posting and you'll see the drop-down arrow.

    The exact make and model of your motherboard would be of great help also.

    Are you using the 32-bit or 64-bit version?
    Was this a "clean" install or an upgrade?
    Try using IE, and make the file save to the desktop.

    There's no reason you shouldn't be able to download files more than 2GB's with IE. What is the exact error message your receive?
     
  3. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
    I already have windows 7 on my computer though. I am trying to download other files. Sorry I didn't mention that.
     
  4. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Yes, I'm aware of that, buit the information will help me.
     
  5. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
    i put as much as i could find.

    i have a 32 bit version
    I downloaded it then used the setup to install it

    edit: I tried saving to my desktop and that didnt work (using firefox)
     
    #5 italirockmonkey, Jun 16, 2009
    Last edited: Jun 16, 2009
  6. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Was this a "clean" install or an upgrade?

    Is it the official RC directly from MS?

    Set Firefox's download directory to your users desktop so you can easily locate the downloaded file.
     
  7. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
    i think it was a clean install
    edit: it was official from Microsoft


    and i tried to download a magicISO program and it made it into a .exe.part file and it asked what i wanted to open it with
     
    #7 italirockmonkey, Jun 16, 2009
    Last edited: Jun 16, 2009
  8. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Just download .exe's, zip's , or iso's.
     
  9. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
    so i cant download application files? i mean nothing but pics will download
     
  10. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    What is this MagicIsO file you are referring to?

    Maybe it would be a good idea if you gave me the site you are trying to download from.

    Please don't tell me it's a torrent site:)
     
    #10 reghakr, Jun 16, 2009
    Last edited by a moderator: Jun 16, 2009
  11. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
  12. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Could you gibe me the download site?

    What is the exact error message you receive when trying to download?
     
  13. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
    just click on the link

    and when i download it just disappears
     
  14. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    If you could please answer my questions, we might get somewhere:)

    I downloaded the program successfully in Internet Explorer and Firefox.
     
    #14 reghakr, Jun 16, 2009
    Last edited by a moderator: Jun 17, 2009
  15. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    right-click on the desktop and choose View > AutoArrange and it will appear.
     
  16. italirockmonkey

    italirockmonkey New Member

    Joined:
    Jun 16, 2009
    Messages:
    18
    Likes Received:
    0
    still did not appear. and an error message that says your browser is not made to download files 2GB+ only comes up when i use IE
     
  17. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Could you please attach a screnshot of the error.
     

Share This Page

Loading...