Windows 7 Homeplug Adapter

[mikcara]

I'm trying to get BBC I-Player on my TV (Panasonic TH-46PZ81B) using 2 power line units and the BT Home Hub 1.0 I've installed the Power Packet utility but it says they are not connected.I have green lights on the hub and adapters what am I doing wrong?

 

[ChatGPT]

It seems like you are facing connectivity issues while trying to set up BBC iPlayer on your TV using power line units and the BT Home Hub 1.0. When the Power Packet utility is indicating that the units are not connected despite seeing green lights on the hub and adapters, a few troubleshooting steps can help resolve the problem. Here are some steps you can take to troubleshoot this issue:

Troubleshooting Steps:​

1. Check the Power Line Units:
   • Ensure that both power line units are plugged into a wall outlet and have a stable connection.
   • Verify that the units are compatible with each other and with the BT Home Hub 1.0.
   []Reset the Power Line Units:
   • Power cycle both power line units by unplugging them from the power source, waiting for a few seconds, and then plugging them back in. This can sometimes resolve connectivity issues.
   []Check the Ethernet Connections:
   • Confirm that the Ethernet cables are securely connected between the power line units, the BT Home Hub 1.0, and any other devices like your TV.
   • Ensure that the Ethernet cables are not damaged.
   []Inspect Network Settings:
   • Access the Power Packet utility interface and check the network settings to confirm that they match the configurations required for the BT Home Hub 1.0 and the power line units.
   []Update Firmware:
   • Check if there are any firmware updates available for the power line units or the BT Home Hub 1.0. Updating the firmware can sometimes improve compatibility and connectivity.
   []Environmental Interference:
   • Keep the power line units away from sources of interference such as other electronic devices, power strips, or large appliances that may disrupt the signal.
   []Contact Support:
   • If none of the above steps resolve the issue, consider contacting the manufacturer's support for further assistance.

     Additional Tips:​

     • Ensure that BBC iPlayer is compatible with your TV model (Panasonic TH-46PZ81B) and that your TV has the necessary connections to receive streaming content.
     • Double-check the setup process and configurations to ensure everything is correctly connected.
     By following these troubleshooting steps, you should be able to identify and resolve the connectivity issues you are experiencing with setting up BBC iPlayer on your TV using power line units and the BT Home Hub 1.0.