- Thread Author
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- #1
Win10 21H1 -1083
I have a program that hangs when it opens. I tried to reinstall it and the install just quits.
On another computer it runs fine. Same OS, same versions, same AV. It does not use a browser.
The database is OK. It worked some time ago on W10 but I don't know what version.
It is an old program so the forum for it is long gone.
I have a separate issue with Bitdefender. It shuts the computer off at 2% done when I try to do a scan. Not a shut down, but like I pulled the plug.
Maybe it is related, but I don't know how.
There is nothing related in the event viewer
How do I go about troubleshooting this.
I have a program that hangs when it opens. I tried to reinstall it and the install just quits.
On another computer it runs fine. Same OS, same versions, same AV. It does not use a browser.
The database is OK. It worked some time ago on W10 but I don't know what version.
It is an old program so the forum for it is long gone.
I have a separate issue with Bitdefender. It shuts the computer off at 2% done when I try to do a scan. Not a shut down, but like I pulled the plug.
Maybe it is related, but I don't know how.
There is nothing related in the event viewer
How do I go about troubleshooting this.