HP wants the .dmp file in word or .jpg - Help!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by sbmmm, Dec 26, 2010.

  1. sbmmm

    sbmmm New Member

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    I have a new:

    HP Envy 17
    64-bit W7 Home Premium
    Intel i5
    6GB ram (4 +2)
    ATI HD 5850 (1GB)

    With increasing frequency I have BSOD shutdowns. Now they happen every session. Wrote HP and gave my .dmp file and they asked for it in Word or .jpg :(

    I need the cavalry! I have attached the .dmp file here. Would anything else be helpful?
    View attachment 122610-33743-01.dmp

    BTW, might not having dual channel ram be an aggravating factor?

    Thanks, Steve
     
  2. TorrentG

    TorrentG Banned

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    lol they're not going to help you at all. (A dump in word or jpeg? Are they crazy???)

    Uninstall ZoneAlarm and its fixed. I could have drew the picture for them myself and they still wouldn't have been able to tell you that. :) You should show them this thread.

    Enjoy.
     
  3. sbmmm

    sbmmm New Member

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    Thanks so much TorrentG! When HP needed the .dmp file in a "viewer" I knew I was in trouble. :)

    So I understand, what is Zonealarm doing to cause the problem? It has been my firewall of choice for many years, but if it's the cause, I will certainly remove it. What firewall won't cause the conflict? Is the firewall from Windows just as good?

    FYI, I use Kaspersky anti-virus, Ad-Aware and Spybot (with the Windows Defender running). This may be overkill, but are these causing conflicts (along with Zonealarm) or is it Zonealarm doing it all by itself?
     
  4. cybercore

    cybercore New Member

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    vsdatant.sys Sun May 09 12:28:58 2010
    MpFilter.sys Sat Mar 20 01:58:08 2010
    Lbd.sys Tue May 25 03:45:36 2010
    klif.sys Wed Nov 11 08:32:16 2009

    You forgot to mention you got MSE too. That's 4 different AV's sitting side by side! That's the cause for sure. Use either one of them, but not all at once. If your blue screens reoccur, and I think they will, uninstall them all to replace with MSE that you already have, and get a free version of Malware Bytes:

    http://www.microsoft.com/security_essentials/

    Malwarebytes



    If you don't want MSE+Malware Bytes, use whatever you prefer but use only 1 AV brand latest version.




    Crash Dump

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Documents and Settings\XPMUser\My Documents\122610-33743-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Documents and Settings\XPMUser\My Documents\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c09000 PsLoadedModuleList = 0xfffff800`02e46e50
    Debug session time: Sun Dec 26 11:31:18.355 2010 (UTC - 5:00)
    System Uptime: 0 days 0:06:25.588
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050033, 6f8, fffff80002c41ec0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050033
    Arg3: 00000000000006f8
    Arg4: fffff80002c41ec0
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002c78ca9 to fffff80002c79740
    
    STACK_TEXT:  
    fffff880`0316ace8 fffff800`02c78ca9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
    fffff880`0316acf0 fffff800`02c77172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`0316ae30 fffff800`02c41ec0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`03186a20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiDoubleFaultAbort+b2
    fffff800`02c77172 90              nop
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    Followup: MachineOwner
    ---------
    
    
    


    Drivers

    Code:
    start             end                 module name
    fffff880`0ac26000 fffff880`0ac33000   Accelerometer Accelerometer.sys Fri Jul 16 11:02:38 2010 (4C40748E)
    fffff880`00fa5000 fffff880`00ffc000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`04a00000 fffff880`04a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`05fc3000 fffff880`05fd9000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`01281000 fffff880`0128c000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    fffff880`01233000 fffff880`0123c000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0123c000 fffff880`01266000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`02fd8000 fffff880`02ffb000   AtiHdmi  AtiHdmi.sys  Thu May 06 05:20:39 2010 (4BE289E7)
    fffff880`0585f000 fffff880`05f3b000   atikmdag atikmdag.sys Mon Jun 21 21:49:15 2010 (4C20169B)
    fffff880`02ed0000 fffff880`02f16000   atikmpag atikmpag.sys Mon Jun 21 21:24:10 2010 (4C2010BA)
    fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`00e71000 fffff880`00e7d000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
    fffff880`04372000 fffff880`04379000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`02e99000 fffff880`02eaa000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`09781000 fffff880`0979f000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff880`02ac6000 fffff880`02ad6000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
    fffff880`02d8d000 fffff880`02dad000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
    fffff880`02a00000 fffff880`02a8c000   bthport  bthport.sys  Thu Jun 24 05:47:33 2010 (4C2329B5)
    fffff880`02d75000 fffff880`02d8d000   BTHUSB   BTHUSB.sys   Thu Jun 24 05:47:27 2010 (4C2329AF)
    fffff880`02aec000 fffff880`02d75000   btwampfl btwampfl.sys Thu Jun 03 15:37:28 2010 (4C080478)
    fffff880`07c00000 fffff880`07c87000   btwaudio btwaudio.sys Thu Jun 03 15:36:00 2010 (4C080420)
    fffff880`07d77000 fffff880`07df4000   btwavdt  btwavdt.sys  Thu Jun 03 15:34:57 2010 (4C0803E1)
    fffff880`02dad000 fffff880`02dbb000   btwl2cap btwl2cap.sys Mon Mar 01 21:25:23 2010 (4B8C7713)
    fffff880`02dbb000 fffff880`02dbea00   btwrchid btwrchid.sys Thu Jun 03 15:36:17 2010 (4C080431)
    fffff960`00740000 fffff960`00767000   cdd      cdd.dll      unavailable (00000000)
    fffff880`07d39000 fffff880`07d56000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
    fffff880`042b5000 fffff880`042df000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00cc6000 fffff880`00d86000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`01b55000 fffff880`01b85000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00c68000 fffff880`00cc6000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0ac67000 fffff880`0ac6d680   clwvd    clwvd.sys    Tue May 25 23:06:46 2010 (4BFC9046)
    fffff880`0ac33000 fffff880`0ac37500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
    fffff880`0136c000 fffff880`013df000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`00e68000 fffff880`00e71000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`0ac57000 fffff880`0ac67000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`07d56000 fffff880`07d64000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`02e7b000 fffff880`02e99000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`02e6c000 fffff880`02e7b000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`01b3f000 fffff880`01b55000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01608000 fffff880`0162a000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`07d64000 fffff880`07d77000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`04095000 fffff880`0429f000   dump_iaStor dump_iaStor.sys Tue Apr 13 12:44:16 2010 (4BC49F60)
    fffff880`07d2d000 fffff880`07d39000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`044eb000 fffff880`045df000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`04400000 fffff880`04446000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`05f3b000 fffff880`05f71000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
    fffff880`012d8000 fffff880`012ec000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`0128c000 fffff880`012d8000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`01411000 fffff880`0141b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`01b05000 fffff880`01b3f000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`017a8000 fffff880`017f2000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`0adf2000 fffff880`0adff000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
    fffff800`031e5000 fffff800`0322e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`04446000 fffff880`0446a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`0446a000 fffff880`0447b000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
    fffff880`02dbf000 fffff880`02dd8000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`02dd8000 fffff880`02de0080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`01afb000 fffff880`01b05000   hpdskflt hpdskflt.sys Fri Jul 16 11:02:38 2010 (4C40748E)
    fffff880`096b9000 fffff880`09781000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`01af2000 fffff880`01afb000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`045df000 fffff880`045fd000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01029000 fffff880`01233000   iaStor   iaStor.sys   Tue Apr 13 12:44:16 2010 (4BC49F60)
    fffff880`0ac00000 fffff880`0ac25180   Impcd    Impcd.sys    Mon Oct 26 16:39:41 2009 (4AE6090D)
    fffff880`0ac41000 fffff880`0ac57000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`06532000 fffff880`0653e000   ISWKL    ISWKL.sys    Thu Sep 02 06:48:35 2010 (4C7F8103)
    fffff880`05f71000 fffff880`05f80000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff800`00bd5000 fffff800`00bdf000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`0c2c1000 fffff880`0c2c8000   KernExplorer64 KernExplorer64.sys Mon Oct 25 03:11:16 2010 (4CC52D94)
    fffff880`04aa8000 fffff880`04fd1000   kl1      kl1.sys      Tue Sep 01 07:29:21 2009 (4A9D0591)
    fffff880`01ae4000 fffff880`01af2000   klbg     klbg.sys     Wed Oct 14 13:18:13 2009 (4AD607D5)
    fffff880`0430c000 fffff880`04369000   klif     klif.sys     Wed Nov 11 08:32:16 2009 (4AFABCE0)
    fffff880`04a93000 fffff880`04a9d000   klim6    klim6.sys    Mon Sep 14 06:46:26 2009 (4AAE1F02)
    fffff880`0add9000 fffff880`0ade3000   klmouflt klmouflt.sys Fri Oct 02 11:38:29 2009 (4AC61E75)
    fffff880`05f80000 fffff880`05fc3000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
    fffff880`015d7000 fffff880`015f1000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`0177d000 fffff880`017a8000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`0ac6e000 fffff880`0ac73200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`012ec000 fffff880`01301000   Lbd      Lbd.sys      Tue May 25 03:45:36 2010 (4BFB8020)
    fffff880`0429f000 fffff880`042b4000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`07c87000 fffff880`07caa000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c10000 fffff880`00c54000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`02a8c000 fffff880`02a9a000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`0ade3000 fffff880`0adf2000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`00d86000 fffff880`00da0000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`042df000 fffff880`0430c000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
    fffff880`0979f000 fffff880`097b7000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`097b7000 fffff880`097e4000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`09600000 fffff880`0964e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`0964e000 fffff880`09671000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`01266000 fffff880`01271000   msahci   msahci.sys   Thu May 13 17:33:03 2010 (4BEC700F)
    fffff880`043d7000 fffff880`043e2000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00e09000 fffff880`00e13000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`0130e000 fffff880`0136c000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`02e61000 fffff880`02e6c000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`01ad2000 fffff880`01ae4000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`0162b000 fffff880`0171d000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`06600000 fffff880`0660c000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`06507000 fffff880`0651a000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
    fffff880`05800000 fffff880`0582f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`02fc3000 fffff880`02fd8000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`04086000 fffff880`04095000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`0402b000 fffff880`04070000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`0171d000 fffff880`0177d000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
    fffff880`0660c000 fffff880`06d6c000   NETw5s64 NETw5s64.sys Thu Mar 18 01:21:53 2010 (4BA1B871)
    fffff880`043e2000 fffff880`043f3000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02e55000 fffff880`02e61000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02c09000 fffff800`031e5000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`01435000 fffff880`015d7000   Ntfs     Ntfs.sys     Tue May 11 23:25:59 2010 (4BEA1FC7)
    fffff880`04369000 fffff880`04372000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`02fab000 fffff880`02fc3000   nusb3hub nusb3hub.sys Tue Feb 23 21:10:14 2010 (4B848A86)
    fffff880`06dcc000 fffff880`06dfc000   nusb3xhc nusb3xhc.sys Tue Feb 23 21:10:16 2010 (4B848A88)
    fffff880`064b4000 fffff880`06507000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
    fffff880`04fd1000 fffff880`04ff7000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`00e53000 fffff880`00e68000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00e13000 fffff880`00e46000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`01271000 fffff880`01281000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`01400000 fffff880`01411000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`0653e000 fffff880`065e4000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`01bc2000 fffff880`01bff000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00c54000 fffff880`00c68000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`01301000 fffff880`0130d040   PxHlpa64 PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
    fffff880`05fd9000 fffff880`05ffd000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`0582f000 fffff880`0584a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`02f16000 fffff880`02f37000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`02f37000 fffff880`02f51000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`02e04000 fffff880`02e55000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`043bc000 fffff880`043c5000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`043c5000 fffff880`043ce000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`043ce000 fffff880`043d7000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`01a98000 fffff880`01ad2000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`02a9a000 fffff880`02ac6000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`0651a000 fffff880`06532000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`09671000 fffff880`0967c000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`0a0fb000 fffff880`0a1b2000   Sftfslh  Sftfslh.sys  Fri Apr 23 15:20:30 2010 (4BD1F2FE)
    fffff880`0a1b2000 fffff880`0a1ff000   Sftplaylh Sftplaylh.sys Fri Apr 23 15:20:28 2010 (4BD1F2FC)
    fffff880`0a0a6000 fffff880`0a0b1000   Sftredirlh Sftredirlh.sys Fri Apr 23 15:20:39 2010 (4BD1F307)
    fffff880`02ad6000 fffff880`02ae1000   Sftvollh Sftvollh.sys Fri Apr 23 15:20:08 2010 (4BD1F2E8)
    fffff880`01600000 fffff880`01608000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`0c250000 fffff880`0c2c1000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
    fffff880`06400000 fffff880`06496000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
    fffff880`0a03f000 fffff880`0a0a6000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
    fffff880`0a000000 fffff880`0a02d000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
    fffff880`07cab000 fffff880`07d2d000   stwrt64  stwrt64.sys  Thu Jun 17 22:16:06 2010 (4C1AD6E6)
    fffff880`0ac74000 fffff880`0ac75480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`0ac7e000 fffff880`0add9000   SynTP    SynTP.sys    Fri Sep 10 21:09:32 2010 (4C8AD6CC)
    fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`0a02d000 fffff880`0a03f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`0401e000 fffff880`0402b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`04000000 fffff880`0401e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`01bae000 fffff880`01bc2000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`004c0000 fffff960`004ca000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`0a0b1000 fffff880`0a0b9000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 07:54:52 2009 (4AB2238C)
    fffff880`02eaa000 fffff880`02ed0000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`0584a000 fffff880`0585c000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`02de1000 fffff880`02dfe000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`06dfc000 fffff880`06dfdf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`0447b000 fffff880`0448c000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
    fffff880`02f51000 fffff880`02fab000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
    fffff880`0448c000 fffff880`044e2000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`06d79000 fffff880`06da6200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
    fffff880`00e46000 fffff880`00e53000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`04379000 fffff880`04387000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`04387000 fffff880`043ac000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`00e7d000 fffff880`00e92000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00e92000 fffff880`00eee000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`00da0000 fffff880`00dec000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`01a00000 fffff880`01a95000   vsdatant vsdatant.sys Sun May 09 12:28:58 2010 (4BE6E2CA)
    fffff880`06d6c000 fffff880`06d79000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
    fffff880`04070000 fffff880`04086000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
    fffff880`01b93000 fffff880`01bae000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`043ac000 fffff880`043bc000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`017f2000 fffff880`017fa000   wd       wd.sys       Mon Jul 13 19:19:55 2009 (4A5BC11B)
    fffff880`00ef2000 fffff880`00f96000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f96000 fffff880`00fa5000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`04a8a000 fffff880`04a93000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00030000 fffff960`00340000   win32k   win32k.sys   unavailable (00000000)
    fffff880`0ac38000 fffff880`0ac41000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00e00000 fffff880`00e09000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`06da7000 fffff880`06dc8000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    
    Unloaded modules:
    fffff880`01b85000 fffff880`01b93000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`04098000 fffff880`042a2000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0020A000
    fffff880`042a2000 fffff880`042b5000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    fffff880`06d79000 fffff880`06dcc000   Rt64win7.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00053000
    
    
     
  5. sbmmm

    sbmmm New Member

    Joined:
    Dec 26, 2010
    Messages:
    6
    Likes Received:
    0
    Thanks so much for the quick and informative responses. You guys rock!
     

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