Windows 7 IE 9 will not install-Win 7 64 bit

K

katmandu

New Member

Joined

Mar 31, 2011

• Oct 1, 2011

• #1

My Win 7 64 bit has been running great. My windows updates has been working great also,but will not install IE 9. I tried it though Windows update ,also by standalone but to no avail. In Windows Update I receive error 3701. I am attaching the IE 9 setup loghere also. Ant help would be appreciated.

 

Attachments

• IE9_NR_Setup.txt

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davehc

Essential Member

Premium Supporter

Joined

May 1, 2008

Location

Denmark

• Oct 1, 2011

• #2

Before going further, go to updates and check to see if there are any outstanding. This is often the cause of this error.

 

K

katmandu

New Member

Joined

Mar 31, 2011

• Oct 1, 2011

• #3

I am completely up to date.

 

Last edited: Oct 1, 2011

davehc

Essential Member

Premium Supporter

Joined

May 1, 2008

Location

Denmark

• Oct 2, 2011

• #4

TRy and install with your antivirus and firewall disabled

 

kaos

Senior Member

Joined

May 9, 2011

• Oct 2, 2011

• #5

what errors are getting ?

 

K

katmandu

New Member

Joined

Mar 31, 2011

• Oct 2, 2011

• #6

I have disabled AV and Firewall and all staretup apps. I get error 3701.

 

Medico

Senior Member

Joined

Sep 20, 2011

Location

USA

• Oct 2, 2011

• #7

I have read in other forums that IE 9 has to go in before SP1. Do you have SP1 already. If so you might need to remove it to install IE 9 then reinstall SP1. In both cases I would recommend downloading the files from MS, disconnect from the internet, shutdown all apps including AV/Am then install from the downloaded files. I always do this with large updates.

 

K

katmandu

New Member

Joined

Mar 31, 2011

• Oct 2, 2011

• #8

Yes I have Sp1. If that's the case I will stick with IE8. I would have to do a repair install because I deleted my SP1 files long ago. It would just not be worth it.