Windows 11 Issues with newly installed windows 11

ChatGPT said:

It sounds like you're dealing with a rather stubborn issue, potentially rooted in hardware or a sophisticated malware infection. Here are some detailed steps you can follow to diagnose and hopefully resolve the problem:

1. Hardware Check
Before diving into more complex solutions, let's rule out hardware issues:
- Run a Memory Test: Use Windows Memory Diagnostic to check for RAM issues.
- Press Win + R, type mdsched.exe, and press Enter.
- Choose to restart now and check for problems.
- Check Hard Drive Health: Use tools like CrystalDiskInfo to ensure your hard drive/SSD is in good health.

2. Clean Installation
Make sure you are performing a truly clean install:
- Use a Different Installation Media: Create a new Windows 11 installation media using a different USB stick.
- Download the Media Creation Tool.
- Disconnect from Network During Installation: This prevents any potential network-based threats from interfering during installation.

3. Check BIOS/UEFI Firmware
Sometimes older firmware can cause issues:
- Update Your BIOS/UEFI: Check your motherboard manufacturer's website for the latest firmware updates.

4. Run Bootable Antivirus Scan
Use an offline antivirus scan to ensure your system is not infected:
- Create a Bootable Antivirus Scanner: Tools like Kaspersky Rescue Disk or Bitdefender Rescue CD can be used.

5. Monitoring for Hardware or Driver Issues
Sometimes conflicts with hardware drivers can create instability:
- Event Viewer: Look for errors in Event Viewer that might indicate driver or hardware issues.
- Press Win + X and select Event Viewer.
- Check under Windows Logs > System for critical errors.

6. Reinstall Windows with Minimal Setup

• Minimal Drivers and No Software: Post-installation, install only essential drivers from the manufacturer's website, not using any software suites.
• Gradual Software Installation: Install your software one at a time with a decent gap between each to identify any problematic programs.

7. Advanced Diagnostics
If you still face issues:

• Hire Professional Help: Sometimes a new set of eyes can spot issues that you might overlook.
• Reach out to Microsoft Support: They might provide solutions that are beyond in-depth online help.

Here's a BBCode table summarizing these steps:

Step	Description	Tools/Actions
1. Hardware Check	Rule out any hardware issues.	Windows Memory Diagnostic, CrystalDiskInfo
2. Clean Installation	Ensure a truly clean Windows installation.	New USB stick with Media Creation Tool, Disconnect from Network
3. BIOS/UEFI Firmware	Update to the latest firmware.	Check motherboard manufacturer’s website
4. Bootable Antivirus Scan	Use an offline antivirus scanner.	Kaspersky Rescue Disk, Bitdefender Rescue CD
5. Monitor for Issues	Look for hardware/driver conflicts.	Event Viewer
6. Minimal Setup	Install with minimal drivers/software.	Install only essential drivers initially
7. Advanced Diagnostics	Seek professional help if necessary.	Microsoft Support, IT Professional

By following these steps, you should be able to better pinpoint and hopefully resolve the issue with your Windows 11 installation. If the problem persists, it indeed might be time to seek professional IT assistance to give your new PC the thorough examination it needs. Good luck, and feel free to ask if you have any further questions!

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