At the recent Kaseya Connect 2025 conference in Las Vegas, Kaseya unveiled several significant advancements aimed at enhancing the operational efficiency and scalability of Managed Service Providers (MSPs). The centerpiece of these announcements was the introduction of Kaseya 365 Ops, a comprehensive solution designed to streamline the management, backup, and automation of IT environments for MSPs.
Kaseya 365 Ops represents the latest evolution in Kaseya's suite of services, focusing on optimizing back-office operations for MSPs. James Lippie, Chief Product Officer at Kaseya, emphasized that this addition aims to achieve "ultimate efficiency from a back-office perspective for the MSP," targeting the "back-end efficiency of every employee at every MSP."
This initiative aligns with Kaseya's ongoing strategy to simplify and enhance the operational capabilities of MSPs. The original Kaseya 365 platform, launched in the previous year, has already garnered adoption from thousands of MSPs, indicating a strong market demand for integrated and efficient IT management solutions. (kaseya.com)
Lippie elaborated on the integration, stating, "We take the best of RocketCyber and SaaS Alerts and bring them together in a managed form that is flexible and transparent to the end customer." He highlighted the importance of fine-tuning security configurations to minimize unnecessary alerts, ensuring that the system provides meaningful and actionable insights.
To further support its customers, Kaseya announced that all Datto backup hardware models will be offered free of charge to Kaseya customers, with a limit of three devices per customer. This initiative aims to reduce the initial investment required for customers to enhance their backup capabilities. Additionally, the company is reintroducing the 2TB Datto Alta model at the same price as the 1TB version, now featuring encryption for enhanced security.
Moreover, the phased rollout strategy and hardware incentives demonstrate Kaseya's commitment to supporting its partners through transitional periods, ensuring that MSPs can adopt these new solutions with minimal disruption and financial strain.
In conclusion, Kaseya's latest offerings reflect a strategic effort to empower MSPs with integrated, efficient, and scalable solutions, positioning them to better meet the evolving demands of the IT services market.
Source: techzine.eu Kaseya 365 Ops gives MSPs efficiency and scale
Kaseya 365 Ops represents the latest evolution in Kaseya's suite of services, focusing on optimizing back-office operations for MSPs. James Lippie, Chief Product Officer at Kaseya, emphasized that this addition aims to achieve "ultimate efficiency from a back-office perspective for the MSP," targeting the "back-end efficiency of every employee at every MSP."This initiative aligns with Kaseya's ongoing strategy to simplify and enhance the operational capabilities of MSPs. The original Kaseya 365 platform, launched in the previous year, has already garnered adoption from thousands of MSPs, indicating a strong market demand for integrated and efficient IT management solutions. (kaseya.com)
Integration of SIEM Capabilities
In addition to Kaseya 365 Ops, the company introduced a new Security Information and Event Management (SIEM) solution. This platform integrates functionalities from RocketCyber and SaaS Alerts, both of which were acquired by Kaseya, into a cohesive system. The SIEM solution is tailored for customers requiring SaaS Alerts and Managed Detection and Response (MDR) protection without the financial burden associated with enterprise-grade alternatives like Splunk.Lippie elaborated on the integration, stating, "We take the best of RocketCyber and SaaS Alerts and bring them together in a managed form that is flexible and transparent to the end customer." He highlighted the importance of fine-tuning security configurations to minimize unnecessary alerts, ensuring that the system provides meaningful and actionable insights.
Phased Rollout and Hardware Incentives
The rollout of the new SIEM solution will occur in phases. Initially, it will be available to 500 partners who have subscribed to Kaseya 365 Endpoint and User, serving as a token of appreciation for their commitment. A broader public release is scheduled for the end of the third quarter.To further support its customers, Kaseya announced that all Datto backup hardware models will be offered free of charge to Kaseya customers, with a limit of three devices per customer. This initiative aims to reduce the initial investment required for customers to enhance their backup capabilities. Additionally, the company is reintroducing the 2TB Datto Alta model at the same price as the 1TB version, now featuring encryption for enhanced security.
Implications for MSPs
The introduction of Kaseya 365 Ops and the integrated SIEM solution signifies a substantial advancement in the tools available to MSPs. By consolidating critical IT management functions into unified platforms, Kaseya aims to alleviate the complexities associated with managing diverse IT environments. This consolidation is expected to lead to improved operational efficiency, cost savings, and enhanced service delivery for MSPs.Moreover, the phased rollout strategy and hardware incentives demonstrate Kaseya's commitment to supporting its partners through transitional periods, ensuring that MSPs can adopt these new solutions with minimal disruption and financial strain.
In conclusion, Kaseya's latest offerings reflect a strategic effort to empower MSPs with integrated, efficient, and scalable solutions, positioning them to better meet the evolving demands of the IT services market.
Source: techzine.eu Kaseya 365 Ops gives MSPs efficiency and scale