- Thread Author
- #1
Hi all,
Preamble
So I have a few issues in W7 this being my most serious and confusing and I feel that this is most likely hardware related but it in all honesty could be anything. I am running W7 x64 on the following platform:
I installed W7 on 15/06/2009 it is build 7100 and yes it has run and completed all updates available. All drivers are up to date accordingly with the latest the most up to date being the NVIDIA(06/09) and Intel Chipset(06/09). I had a issue installing W7 where it blue screened on me but after reviewing my MB information I identified a bios update which fixed the blue screen issue which has something to do with post xp versions of windows and memory above 2GB.
Problem
I was running 3 programs the first time I noticed this problem; Itunes, Firefox and windows explorer. I connected my ext HDD and attempted to run a movie off the the external when:
The Computer locked up (no mouse function and no window movement)
Approximately 3 seconds later the computer screen when blank and then the pc rebooted.
I was prompted on reboot whether I would like to enter safe mode... etc but what would I do in safe mode, so I said start normally. On re-entry there was no dialog box stating windows recovered from a serious fault it just seemed to be happy.
This has happened a further 2 times the second time a 2 days later occurred after installing AutoCAD 64bit. I restarted the pc after the installation, opened Autocad and began setting up the settings within a 2minutes of the program running the problem occurred, no other windows applications or external drives connected.
The 3rd time (Sat 20/06/2009) I had 4 four windows open, firefox, itunes, photoshop and explorer. I inserted the installation disk for Nero to run an install it ran the CD's autoplay and began running the install shield. The program prompted me to set the install location and upon clicking “next†the problem occurred again.
My Conclusions (which may and probably are absurd)
There is some low level code problem with either a driver or the way in which this driver interacts with the kernel. I think it may relate to the blue screen problem which I already resolved from the bios update, but as this problem is more acute and less identifiable it hasn't quite been resolved by the update. I maybe posting this in the wrong forum maybe this should instead be in an Intel forum. Yet it seems that the most pertinent denominator within this problem is the new version of windows as I was previously running XP 32bit sp3 without the reboot issue and without the bios update.
I want to ultimately resolve this problem instead of down grading back to a Stable XP
All suggestions are very welcome and very requested [FONT="]
[/FONT]
Preamble
So I have a few issues in W7 this being my most serious and confusing and I feel that this is most likely hardware related but it in all honesty could be anything. I am running W7 x64 on the following platform:
- Intel desktop Board (DG31PR)
- Intel Core 2 duo 2.33MHz
- 3GB ram (2 modules 1gb & 2Gb running dual channel)
- 500GB Western Digital (new)
- 2 DVD optical drives one of which is SATA the other IDE
- NVIDIA 8500GT PCI express
- PCI Wireless Network Card
- A number of external USB things (Printer, HDD backup, Ipod... etc)
I installed W7 on 15/06/2009 it is build 7100 and yes it has run and completed all updates available. All drivers are up to date accordingly with the latest the most up to date being the NVIDIA(06/09) and Intel Chipset(06/09). I had a issue installing W7 where it blue screened on me but after reviewing my MB information I identified a bios update which fixed the blue screen issue which has something to do with post xp versions of windows and memory above 2GB.
Problem
I was running 3 programs the first time I noticed this problem; Itunes, Firefox and windows explorer. I connected my ext HDD and attempted to run a movie off the the external when:
The Computer locked up (no mouse function and no window movement)
Approximately 3 seconds later the computer screen when blank and then the pc rebooted.
I was prompted on reboot whether I would like to enter safe mode... etc but what would I do in safe mode, so I said start normally. On re-entry there was no dialog box stating windows recovered from a serious fault it just seemed to be happy.
This has happened a further 2 times the second time a 2 days later occurred after installing AutoCAD 64bit. I restarted the pc after the installation, opened Autocad and began setting up the settings within a 2minutes of the program running the problem occurred, no other windows applications or external drives connected.
The 3rd time (Sat 20/06/2009) I had 4 four windows open, firefox, itunes, photoshop and explorer. I inserted the installation disk for Nero to run an install it ran the CD's autoplay and began running the install shield. The program prompted me to set the install location and upon clicking “next†the problem occurred again.
My Conclusions (which may and probably are absurd)
There is some low level code problem with either a driver or the way in which this driver interacts with the kernel. I think it may relate to the blue screen problem which I already resolved from the bios update, but as this problem is more acute and less identifiable it hasn't quite been resolved by the update. I maybe posting this in the wrong forum maybe this should instead be in an Intel forum. Yet it seems that the most pertinent denominator within this problem is the new version of windows as I was previously running XP 32bit sp3 without the reboot issue and without the bios update.
I want to ultimately resolve this problem instead of down grading back to a Stable XP
All suggestions are very welcome and very requested [FONT="]
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